Investor Consortium Led by Leonard Green & Partners and Ares Management Complete Acquisition of Press Ganey from EQT Partners

Press Ganey Releases State-of-the-Art Digital Platform to Support Transformation across the Care Continuum

Date: 6/18/2019

Market-leading technology delivers unmatched insights and data security on a powerful, flexible technology foundation Press Ganey today released its groundbreaking digital analytics and reporting platform, Press Ganey Online. This cutting-edge technology is designed to engage stakeholders across the enterprise and enable alignment around improvement strategies to accelerate transformational change. The innovative platform supports the company’s suite of Transformational Solutions and delivers deep insightsand performance analytics that allow health care organizations to identify and act on improvement opportunities to drive results across the system. “Press Ganey is committed to partnering with our clients to improve the overall safety, quality, and experience of care,” said Patrick T. Ryan, Executive Chairman, Press Ganey. “Our investment in this state-of-the-art digital platform will help accelerate transformation through deep analyses and insights critical to guiding improvement…CONTINUE READING

Press Ganey Enters into Definitive Agreement to be Acquired by Affiliates of Ares Management Corporation and Leonard Green & Partners, L.P.

Date: 6/11/2019

Press Ganey Associates, Inc., a leading provider of safety, quality, patient experience and workforce engagement solutions for healthcare organizations, announced that it has entered into a definitive agreement to be acquired by private equity funds managed by Leonard Green & Partners, L.P. (“LGP”) and affiliates of Ares Management Corporation (NYSE:ARES). “We are very excited about our future partnership with Ares Management and LGP. These are two top flight firms that share our passion for supporting health care organizations to ensure that every patient and caregiver has a safe, high-quality experience. They both bring incredible expertise and resources to Press Ganey and we believe will allow us to execute on our vision through investments in product innovation and acquisitions,” said Patrick T. Ryan, Executive Chairman of Press Ganey. “The team at Press Ganey has been fortunate to have a fantastic partnership with EQT, and their firm has played a critical role in our success.…CONTINUE READING

Press Ganey Identifies Key Relationships between Patient and Physician Loyalty to Focus Improvement Efforts

Date: 6/6/2019

White Paper Provides Insights into the Patient–Physician Relationship and Pinpoints the Top Drivers of Patient and Physician Loyalty Press Ganey today released its white paper, A Unified Approach to Driving Patient and Physician Loyalty. The report establishes the interdependencies of patient and physician loyalty and offers a practical approach for medical practices, hospitals, and health systems to target areas where improvement is likely to make a meaningful impact in multiple areas of organizational performance. “In today’s consumer-driven, value-based health care market, patient and physician loyalty are two of the most important concerns facing health care leaders,” said Patrick T. Ryan, Executive Chairman, Press Ganey. “Both are inextricably linked to each other and to the operating and financial success of the organization. Understanding and investing in a culture that promotes loyalty creates a virtuous cycle that positively impacts the safety, quality, and experience of…CONTINUE READING

Press Ganey Named One of the “150 Top Places to Work in Healthcare” by Becker’s Healthcare

Date: 5/28/2019

Press Ganey today announced it has been named by Becker’s Healthcare to its 2019 list of the “150 Top Places to Work in Healthcare.” Press Ganey’s mission-driven culture of innovation, excellence, and accountability as well as its exceptional benefits and professional development opportunities were the basis for this achievement. “This award recognizes the more than 1,300 Press Ganey associates who deliver every day on our mission to reduce patient suffering and improve the overall experience of care,” said Patrick T. Ryan, Executive Chairman, Press Ganey. “We are honored to have Becker’sHealthcare acknowledge the culture created here by our associates who commit themselves daily to transforming this industry by helping our clients improve the safety, quality, and experience of care.” With a focus on career development and employee recognition and retention, Press Ganey provides its associates a strong foundation to help them connect the work they do to the company’s mission of…CONTINUE READING