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Our vision

Putting Human Experience
at the heart of healthcare

Press Ganey improves the overall Human Experience through innovation, insight, and action. We bring our deep expertise, layered on top of our groundbreaking technology. And together? That’s when the magic happens. We exist to help industry leaders shape the future of healthcare. And reimagine the system so it just works. For everyone. 

Putting Human Experience at the heart of healthcare

Our mission

Through best-in-class talent and expertise we will offer the most innovative and connected Human Experience platform designed to turn data into insights, and insights into stories that change the world.

1B patient voices 

We have the industry’s largest database of patient feedback. Which gives you the information to understand exactly what people want—and need across their healthcare journey. We help you build and deliver a better experience. And make a real difference in their lives. 

3,000+ employees 

We understand healthcare because we are healthcare. Our team is dedicated to our mission—and helping you achieve yours. From nurses, doctors, and clinicians, to experience leaders and more, our team has been in your shoes and knows how to help. 

1 HX platform  

Welcome to the future of healthcare, where cutting-edge technology meets the human touch. We built the world’s first Human Experience platform to help you better understand the individuals and optimize the experiences at the heart of healthcare, all in one place.  

Our Commitment to our Associates

We will invest in our community and our people

We will be a client-centric company that invests in innovation, and we will be responsible financial stewards of the company, respecting our 38 year history. We will be a performance-based culture that embraces change, listens to each other, embraces debate, communicates transparently, actively listens and treats all fellow associates with respect. 

Our New Values

1.  Energize the customer relationship 

2.  All together better 

3.  Dare to try, commit to learning

4.  We grow as one

Our purpose

To help shape and optimize the future of healthcare

Our network 

Across hospitals, payers, and the life sciences, we are a strategic business partner to more than 41,000 healthcare facilities. Press Ganey helps these organizations transform the care experience, drive innovation, and deliver continuous, sustainable improvement.

Our impact

We support our communities and foster togetherness, both locally and on a global scale. It’s why we donate millions to causes we care about, like community health and well-being, veterans’ issues, education, and so much more. 

Our locations

We’re in your neck of the woods, no matter where you are in the world 

Press Ganey - Our locations


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