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Machine learning & ai

Make better decisions, faster

Turn reams of feedback into razor-sharp insights and actions. No more sifting through mountains of data and unstructured text. With our platform’s world-class AI built right in, you can make sense of it all instantly and automatically.

AI like no other 

Built for healthcare

Our patented natural language processing (NLP) technology is trained on healthcare-specific language. Which means it knows the difference between a clean waiting room and a clean bill of health.

A cut above

Our AI takes its job seriously. It won the Artificial Intelligence Excellence Award, showcasing its sophistication for machine learning in healthcare.

The proof is in the patent 

With six patents and counting, our AI for healthcare transforms unstructured text into gem-like insights and stories you can see.

See your data from 5,000 different angles

With thousands of categories and subcategories, our platform lets you zoom in to pinpoint what impacts a single experience, or zoom out to see the big picture.

smart resourcing

Find your focus

Machine learning turns the “noise” into meaningful stories. Our platform throws a spotlight on key trends, golden opportunities, and hidden risks, so you can be laser-focused about how and where you spend resources.

Keep your people


Keep your people

Backed by years of expertise and research into healthcare workforce experiences, our predictive models are your crystal ball on what employees will do next. Reach people before they leave and understand what it takes to make them stay.


See the stories behind the ratings

Our comment analytics intelligence explains the “why” behind patient ratings, letting you take a targeted approach to making healthcare better.

Giving you the tools to make a difference

Your biggest challenges meet our best solutions


Natural language processing

Machine learning & ai

Bring order to chaos

See what you can do with our AI-powered tools.

Press Ganey - Request a demo

Interested in our solutions? Get in touch, and we can bring you up to speed.