Home Company News Press Ganey Announces 2023 Human Experience Award Recipients

Press Ganey Announces 2023 Human Experience Award Recipients


Press Ganey, the leader in helping healthcare providers and health plans transform the Human Experience (HX), today announced recipients of the Press Ganey Human Experience Awards, recognizing healthcare organizations across the United States committed to excellence in experience for their patients, workforce, and the communities they serve. The Press Ganey Human Experience Awards include the Guardian of Excellence Award®, the Pinnacle of Excellence Award® and the National Database of Nursing Quality Indicators (NDNQI) Award for Outstanding Nursing Quality®. Each award identifies, recognizes and honors advancements in healthcare experience.

Press Ganey is honored to shine a spotlight on the incredible hospitals and health systems setting the standard in patient experience, workforce engagement, nursing excellence and clinical quality and safety. These organizations represent the very best in care, and the work they are doing inspires us all to bring our industry to new heights – one human interaction at a time.

Patrick T. Ryan,
Chairman and Chief Executive Officer

The Guardian of Excellence Award® honors organizations that perform in the top 5% of healthcare providers and health plans for patient experience, employee engagement, physician experience, clinical quality performance or consumer experience in one year. More than 501 hospitals and health systems achieved this recognition. To see the full list of winners, click here.

The Pinnacle of Excellence Award® recognizes health care organizations for demonstrating excellence for a minimum of three consecutive years in patient experience and consumer experience or two consecutive years in employee engagement, physician engagement, and clinical quality performance. More than 150 healthcare organizations met rigorous requirements over multiple years to achieve this recognition. To see the full list of winners, click here.

The NDNQI Award for Outstanding Nursing Quality® honors the best-performing hospital in each of seven categories: academic medical center, teaching hospital, community hospital, pediatric hospital, rehabilitation hospital, psychiatric hospital, and international, for delivering top-tier nursing quality to patients. To see the full list of winners, click here.

To see a complete list of winning healthcare organizations, visit https://www.pressganey.com/company/awards/

About Press Ganey

Press Ganey, the leading Human Experience (HX) healthcare performance improvement company, offers an integrated suite of solutions that address safety, clinical excellence, patient and member experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care. Press Ganey is a PG Forsta company.

About PG Forsta  

PG Forsta provides the technology and expertise to help organizations get a deeper, more complete understanding of the experiences of their audiences. The company powers the HX (Human Experience) Platform – a comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. PG Forsta serves a variety of industries, including healthcare, financial services, hospitality, market research, professional services, retail, and technology.  

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