Charge Health is a mobile social game that builds workplace cultures of belonging by connecting caregivers to the “why” behind their work for improved retention
Press Ganey, the leading provider of experience measurement, data analytics and insights for healthcare and health plans, today announced a strategic investment and partnership with Charge Health, a new company that helps nursing executives and leaders foster workplace cultures of positivity and belonging through its mobile social game for caregivers.
The turnover of caregivers in healthcare continues to be one of the industry’s biggest challenges, impacting patient experience, care quality, safety and financial performance. Charge Health is a mobile social game that builds workplace cultures of belonging by connecting caregivers to the “why” behind their work for improved retention. Charge Health helps CNOs foster positivity and connection by making it easy and fun to support coworkers, which drives improvement in job satisfaction and retention.
Press Ganey is committed to working with healthcare providers to improve the caregiver experience. Through this partnership, we can give organizations a tool that empowers caregivers to recognize colleagues in a fun and social way, building the workplace culture everyone wants and deserves.
Jeff Doucette,
Chief Nursing Officer at Press Ganey.
One in five healthcare employees who were at their organization in 2022 reportedly left in 2023. According to a recent survey, losing just one caregiver can cost an organization an average of $56,000. Peer support and recognition has been proven to improve retention by 15%. However, traditional peer recognition programs tend to focus on identifying exceptional events, limiting its reach and impact.
Charge Health, available on Apple’s App Store and Google Play, is a grassroots caregiver-led approach that avoids traditional barriers to tech adoption in healthcare, such as integrations. Some of the largest U.S. health systems have already seen impressive results from adopting Charge Health:
- >10% increase in Caregiver Likelihood to Recommend Working Here
- >50% of caregiver workforce receiving recognition and positive feedback
- Over 5000 recognitions per month
- $2M reduction in cost of nurse retention
Surveys from Press Ganey and the American Organization for Nursing Leadership (AONL) have consistently identified lack of connection to purpose as the top reason caregivers leave their roles. We’re excited to work with Press Ganey, an organization with a proven track record for data driven improvement of caregiver experience, to offer a fun and engaging way for all caregivers to be appreciated for and connected to their work.
Kyle Robertson,
JD, Founder and CEO of Charge Health.
About Charge Health
Charge Health is a mobile social game that builds workplace cultures of belonging by connecting caregivers to the “why” behind their work for improved retention. Charge Health helps CNOs foster positivity and connection by making it easy and fun to support coworkers, which drives improvement in job satisfaction and retention. Charge Health requires no contract, security audit or integration to adopt. It is the fastest, most effective way for nursing leadership to engage and retain their workforce. Get the app at: http://www.chargehealth.co/getapp.html
About PG Forsta
PG Forsta is the leading provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. PG Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology.
About Press Ganey
Press Ganey is the leading partner to healthcare providers and health plans improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our Human Experience (HX) platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a PG Forsta company.
About Forsta
Forsta powers the HX (Human Experience) Platform – a comprehensive experience and research technology platform that breaks down the silos between CX (Customer Experience), Employee Experience (EX), and Market Research – so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology.
Media Contact
Public relations
publicrelations@pressganey.com