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Stop harm in its tracks

Zero harm is closer than ever before, and we’re doing our part to make it a reality. We work closely with healthcare leaders to stop patient and employee harm before it happens, through proven best practices and high-reliability organizing (HRO) consulting services.

How we help you make zero harm a reality

Award-winning expertise

Reliability culture transformation. Human-based process improvement. Quality and operations. And outcomes optimization. We specialize in the strategy design and execution of all of the above.

Robust safety culture

Safety, clinical quality, PX, employee engagement, and workforce efficiency are all intertwined. We help you evolve the application and adoption of HRO principles and ignite culture transformation.

Life-saving partnerships

We’re working with over 1,000 hospitals, integrated health systems, long-term care providers, and medical group practices to reduce Serious Safety Event Rates® (SSER) by 80%.

Harm reduction gets real

We help you apply Communication and Resolution Program (CRP) fundamentals to elevate clinical outcomes and workforce engagement, lower litigation costs, and keep all your people safer, longer.


Focus on the fundamentals

From strategy and design to execution, our expert team specializes in process and operations improvements that focus on what matters most: safety, quality, experience, and the human elements that affect those vital building blocks of care.


Highly reliable healthcare made possible

You know safety, efficiency, clinical quality, member and family experience, and healthcare provider engagement are all interconnected—and so do we. That’s why we partner with you to grow and evolve the application and adoption of HRO principles.

The latest insights from Press Ganey

Inspira health

“Our improvement is not a siloed approach—we share similar teams; we share similar conversations. And high reliability is the foundation of it all.”

Paul Lambrecht
Vice President of Quality and Patient Safety, Inspira Health Network  

safety & high reliability consulting

Get closer to zero

Get in touch to see how we can help you make zero harm a reality.

Press Ganey - Request a demo

Interested in our solutions? Get in touch, and we can bring you up to speed.