Meet our market presidents

Kimberly has more than 20 years of experience across both the provider and payer industries—including large provider systems and government and commercial payers, as well as private equity. She helps clients strategically cut costs, drive operational efficiency, improve quality, and increase revenue. Kimberly currently directs a team dedicated to maximizing value for clients in the western market—which spans the entire West Coast and southern states, from Louisiana to Washington. Prior to joining Press Ganey, Kimberly held executive roles at Medecision, AlixPartners, and IBM after founding and maturing her own healthcare technology company.

Sheeza brings a distinguished career in healthcare technology and strategic leadership to Press Ganey as Market President focusing on enterprise accounts. Her background spans software development, product management, commercial marketing, sales, sales operations, and general management for global business units. 

Prior to Press Ganey, Sheeza honed her skills at Hillrom (now Baxter) in product management, marketing and sales. As the inaugural Chief Commercial Officer at Biofourmis and subsequently as the first Chief Growth Officer at SteadyMD, she pioneered innovative approaches to digital transformation in healthcare.

Dan has over two decades of experience helping organizations across healthcare develop and execute strategies to drive transformation and better care for their communities. He leads a team of mission-driven leaders serving the Mid-Atlantic and Southeastern states and throughout Press Ganey’s cohort of independent community health systems and hospitals. Prior to joining Press Ganey, Dan spent 18 years at The Advisory Board in Washington, D.C., and later Optum, helping lead client service and delivery teams across provider markets. 

Erin has 25+ years of experience helping organizations navigate disruption and transform. An innovative, mission-driven leader, she’s passionate about healthcare and leads a skilled team helping Press Ganey clients in the Central U.S. (Midwest and Midsouth) implement platforms, processes, and technology to drive the Human Experience across enterprises. During her tenure at Press Ganey, Erin’s worn many hats—most recently as Chief Administrative Officer and Chief Talent Officer. Her expertise spans M&A cultural integration, human capital strategy, and operational excellence. Prior to Press Ganey, Erin enjoyed a successful career in management consulting at Aon Consulting and Accenture. 

Darryl serves Press Ganey as Market President, Member Experience. Prior to Press Ganey, he was Senior Vice President of Heatlh Services Group at Teladoc Health and Senior Vice President of Payer Market place at Optum, where he spent 16 years and served in several capacities, including Chief Growth Officer of the Life Sciences Market, Senior Vice President Solution Strategy, and Senior Vice President in the Payer and Workers’ Compensation segment.