Beginning in March of this year, hospitals were required to publicly report data on patient satisfaction (aka HCAHPS). The overall goal of HCAHPS was to allow consumers to directly compare healthcare providers and to ultimately improve patient satisfaction, and Press Ganey now has data that proves this effort is working. Press Ganey recently pulled patient satisfaction data (which included the HCAHPS measures) from April - June of this year, and the results so far are astounding. The Press Ganey data is from more than 1.5 million patients and 1,158 hospital clients and it shows that hospitals began working harder to improve their scores once HCAHPS was put into place. Read more on our findings here.