Press Ganey Names Addison Hoover Vice President, Market Lead

Jul 12, 2022

BOSTON (July 12, 2022) Press Ganey, renowned leader in patient, member, employee and consumer experience across the healthcare ecosystem, today announced the appointment of Addison Hoover to the role of vice president, market lead, assuming responsibility for client partnerships in Florida, Georgia and Alabama.

Hoover brings more than a decade of experience in developing, maintaining and growing strategic partnerships in both the healthcare and financial sectors. In his previous role at Docent Health, Hoover was a catalyst for company and account growth. He was integral in developing large-scale strategies to optimize marketing efforts, customer experience and overall organizational efficiency.

“Addison will be instrumental to Press Ganey’s organizational leadership, bringing his expertise directly to clients and executives in the region,” said Dan Litwer, chief client officer, Press Ganey. “With our recent acquisition of Forsta, our expanded offerings and insights provide deeper understanding of patient, consumer and workforce experiences. Addison’s leadership and expertise will be critical to guiding health leaders toward increased workforce engagement and even better patient care.”

In his new role, Hoover works closely with C-suite executives and oversees Press Ganey’s relationships with some of the nation’s largest for-profit health systems, academic medical systems, community and regional hospitals, and a multitude of other healthcare organizations that interact across the continuum of care. In addition to his client-facing responsibilities, he directs all business operations within the market, including strategic development, continuous growth, talent attraction and talent retention.

“I look forward to working closely with clients to develop comprehensive approaches that meet the challenges of an ever-evolving healthcare industry,” Hoover said. “Press Ganey continues to strengthen technology and data offerings that help our clients accelerate their strategies and improve, not only their care, but the industry more broadly.”

About Press Ganey 
Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care. 

Media Contact:
Ty Fiesel
MP&F Strategic Communications
[email protected]