Equity Partnership
Equity in healthcare for all
As part of our commitment and shared promise to advance equity, these resources through the Equity Partnership are available to our clients free of charge.
Webinars
PG publications
External publications
Policy & government actions
Press Ganey Equity Partnership webinar series
- Mar 2024 – Hennepin Healthcare – Hennepin Healthcare’s expansive approach to equity work
- Jan 2024 – Dana Farber – TJC and Health Equity: Survey Preparedness and Future Work
- Oct 2023 – CHOP – Reimagining care through proactive insight and action
- Jul 2023 – PG Speakers – Equity initiatives and the regulatory landscape
- Mar 2023 – Inova – How equty and high reliability go hand in hand
- Jan 2023 – PG Speakers – Health, equity, & safety: Embedding social determinants into cause analysis
- Sep 2022 – Penn Medicine – Cutting-edge approaches to address maternal health equity
- Aug 2022 – PG Speakers – Two years of equity; progress and what’s next
- Jul 2022 – Pro Medica – Addressing social needs through community outreach
- Jun 2022 – PG Speakers & UMASS Memorial Health – Leveraging data across silos to bridge gaps in healthcare equity
- May 2022 – Grady Health System – Improving workforce culture and patient experiences for black women: A case study of Grady Health System’s mother-baby unit
- Mar 2022 – RWJBH – Ending racism together: The strategy and tactics of progress
- Dec 2021 – AHA – Making the case to address health equity
- Oct 2021 – Providence – Integrating safety culture and DEI to elevate compassionate care for patients and workforce
- Sep 2021 – OhioHealth – DEI: Implications for safety and engagement
- Aug 2021 – PG Speakers – DEI: 6 things you need to know about analyzing PX scores by race and ethincity
- May 2021 – PG Speakers – Adressing healthcare disparities
- May 2021 – Main Line Health – Advancing patient care through integrating a diversity, respect, equity and inclusion framework
- Mar 2021 – Northwell Health – Creating and sustaining an intentional strategy to support workforce equity, diversity, and inclusion
- Feb 2021 – PG Speakers – Diversity, equity, and inclusion as the foundation
- Jan 2021 – Mount Sinai – How Mount Sinai Health System is building a foundation for health equity
- Nov 2020 – PG Speakers – Integrating diversity, equity and inclusion into the improvement journey
- Sep 2020 – ECU – Advancing equity for patients, families, and team members through community outreach and education
- Jul 2020 – PG Speakers – Introductory webinar to Press Ganey’s Equity Partnership
Press Ganey publications and resources
Press Ganey authored journal and industry articles
- Apr 2022 – How new health plan initiatives in equity could reshape patient care and experience [psqh.com]
- Apr 2022 – How improving DEI can boost member experience [Healthcare Business Today]
- Jun 2021 – Diversity and inclusiveness in health care leadership [catalyst.nejm.org]
- May 2021 – Achieving zero inequity: lessons learned from patient safety [catalyst.nejm.org]
- Jan 2020 – Advancing safety and equity together [nejm.org]
Press Ganey publications and resources
- DEI: 6 things you need to know about analyzing PX scores by race & ethnicity [Research brief]
- Diversity and inclusion – Building workforce engagement and improving outcomes in healthcare [Research brief]
- Vaccine hesitancy and acceptance – data segmentation helps address barriers [E-book]
- Diversity fundamentals workbook [Workbook]
- Demographic and evaluative Measures for Sex Gender Identity and Sexual Orientation [PDF]
Press Ganey blogs
- 3 ways equity impacts healthcare performance [Blog]
- How workforce perceptions of safety culture differ by race, ethnicity, and gender [Blog]
- What to know about using data to improve diversity, equity, and inclusion [Blog]
- Why healthcare diversity and equity are central to employee retention [Blog]
- Breaking down silos to advance caregiver and patient outcomes [Blog]
Press Ganey partner case studies
- Integrating safety culture and DEI to deliver high-quality, compassionate patient care for all [Case study]
- The Mount Sinai Health System targets bias through diversity, equity, and inclusion training [Case study]
- Inspiring innovation – Meeting unique cultural & religious patient needs in a behavioral health setting [Case study]
- URMC taps advisory councils to close the equity gap for deaf and transgender patients [Case study]
Press Ganey partner sample resources
- Sample anti-discrimination HR policy #2 [PDF]
- Sample anti-discrimination HR policy (Meritus) [PDF]
- Sample anti-discrimination HR policy #1 [PDF]
- Mount Sinai FAQ: common questions from staff & patients when collecting race/ethnicity data [PDF]
Bibliographies
External publications and resources
Strategy and Frameworks
- An equity agenda for the field of health care quality improvement [nam.edu]
- A playbook for fostering hospital-community partnerships to build a culture of health [aha.org]
- AHA health equity resource series [aha.org]
- Advancing effective communication, cultural competence, and patient- and family-centered care [jointcommission.org]
- Achieving health equity: A guide for health care organizations [ihi.org]
- Preparing a Community Health and Health Equity Strategic Plan [Manaat Health]
- Opportunities for AMCs to accelerate the equitable health system of the future* [Manaat Health]
- Age-friendly health systems [ihi.org]
Journal and Industry Publications
- Hidden in plain sight — reconsidering the use of race correction in clinical algorithms [nejm.org]
- Explaining Health Inequities — The Enduring Legacy of Historical Biases
- Patient-Reported Experiences of Discrimination in the US Health Care System
- Revealing Disparities: Health Care Workers’ Observations of Discrimination Against Patients
- A data-driven approach to addressing racial disparities in health care outcomes [hbr.org]
- On the journey toward health equity: data, culture change, and the first step [catalyst.nejm.org]
- What is health equity? [rwjf.org]
- Recognizing and managing bias in the ambulatory health care setting* [aha.org]
- Implicit biases, interprofessional communication, and power dynamics [UC Davis]
- Recognizing and Responding to Microagressions at Work
- Addressing Biased Patient Bheavior A Teachable Moment
- Simulation Training to Address Racism in Real Time
- The genderbread person [ItsPronouncedMetrosexual.com]
Policy and government actions
- May 2023 – CMS strategic plan – health equity pillar [cms.gov]
- 2022 – 2023 – CMS framework for health equity [cms.gov]
- Jun 2022 – White house blueprint for addressing the maternal health crisis [whitehouse.gov]
- Jun 2022 – Executive order on advancing equality for lesbian, gay, bisexual, transgender, queer, and intersex individuals [whitehouse.gov]
- Mar 2022 – Health equity challenges and CMS resources to help address them [cms.gov]
- Apr 2022 – Fact sheet on FY 2023 hospital IPPS proposed rule_maternal health proposals [cms.gov]
- Apr 2022 – Fact sheet: Biden-Harris administration announce additional maternal health actions [whitehouse.gov]
- Jan 2022 – Paving the way to equity: A progress report [cms.gov]
- Jan 2021 – Executive order on advancing racial equity and support for underserved communities through the Federal Government [whitehouse.gov]
- Jan 2021 – Executive order on ensuring an equitable pandemic response and recovery [whitehouse.gov]
- Jan 2021 – Memorandum condemning and combating racism, xenophobia, and intolerance against Asian Americans and Pacific Islanders in the United States [whitehouse.gov]