Build a High-Performing Workforce that Delivers Safe, High-Quality, Patient Centered Care

Partnering with health care organizations to help build high reliability, develop a culture of human performance excellence and guide transformation in care delivery.

Create a patient-centered environment where employees and physicians are empowered and motivated to deliver a world-class experience to every patient.

Successful organizations recognize the importance of reducing patient suffering, the challenge of being a caregiver, and a caregiver-patient relationship that is uniquely personal and connected. Press Ganey Strategic Consultants help organizations design, implement and sustain improvement strategies that build excellence in operational process, culture and human performance, balancing support for caregivers in meeting patient needs while managing their own stress and anxiety. The Press Ganey approach addresses culture transformation across the organization to improve safety, quality, experience, engagement and efficiency with one improvement effort. With strong alignment to the mission of putting patients first and putting safety first, it is readily embraced and adopted by caregivers.
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Transformational​ Advisory Services


Advisory Services

Performance improvement advisors who help advance client goals by interpreting data, introducing evidence-based best practices, and developing action plans

​Strategic ​Consulting

Professionals with deep domain expertise who guide strategic development and implementation of high reliability, culture, and operational/process change to support transformation 


How We Help

Optimizes key drivers

Identifies priorities to meet patient needs, address expectations, improve performance and deliver exceptional care experience in a systemic way throughout the organization

Tailored to your organization

We meet you where you are, building on existing strengths and addressing gaps with evidence-based solutions and experience-based mentoring.

Develops capability from execs to front line

Rely on best practices from High-Reliability organizations and expertise in organizational culture, change management and operational efficiency

Collaborative approach to build sustainability

Coaching, mentoring and tools ensure your leadership, physicians and staff will carry the program forward

Health Care Experts

Focused on organizational excellence and efficiency

Press Ganey Strategic Consultants possess breadth and depth of experience that sets us apart. With nearly 100 experts, our team specializes in strategy design and execution related to reliability culture transformation; human factors-based process improvement; quality and operations; and outcomes optimization in safety, quality, experience. Our team brings knowledge of leading practices and lessons learned from engagements with more than 1400 health care organizations to create the most effective strategy and implementation to drive results.

Meet the Team


Shape your safety culture and embrace Zero Harm

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Clinical and Operational Improvement

Achieve organizational efficiency, quality and consistency

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Experience of Care

Transform the care experience with industry experts

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Workforce Solutions

Develop resilience, engagement and workplace safety

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Partner with Press Ganey

Wherever you are on your transformational journey, we'd love to hear from you.