Joseph Cabral, MS

Chief Human Resources Officer & President Workforce Solutions

If you can’t measure it, you can’t manage it. Data play a critical role in the decision-making process. Achieving excellence in health care means not only hiring top talent, but also keeping the talent you have. Rich data can lead us to improving engagement and retaining top employees.

Professional Biography

Joseph Cabral is the chief human resources officer and president of workforce solutions at Press Ganey, a position to which he brings significant experience driving cultural transformation and caregiver engagement to support Press Ganey’s broad client base.

Most recently, Joe was chief human resources officer at Partners HealthCare, one of the largest diversified health care service organizations in the United States. With more than 20 years of experience developing and executing strategies that enhance cultural and organizational change, Joe has spent more than a decade driving business objectives, vision and values forward in all aspects of talent management and human resources in order to achieve the organization’s goals. Prior to Partners HealthCare, Joe served as chief human resources officer at Cleveland Clinic and at Northwell Health, and he has held key HR leadership roles at NewYork–Presbyterian Hospital and Boston Children’s Hospital.


Joe C Speaking

Joe holds an MS degree in quality systems management, has taught as an adjunct professor at the University of Massachusetts and has served as a Baldrige Examiner as well as on New York’s Regional Economic Development Council. He has been cited by Time, BusinessWeek, The Wall Street Journal, the New York Times, Forbes and other industry publications for his expertise in human resources best practices, and in 2014 he received the CHRO of the Year Award from HRO Today.
With more than 20 years of experience developing and executing strategies that drive cultural and organizational transformation, Joe has built his career by aligning people strategies with organizational goals to drive business outcomes.
Speaking Topics
  • Workforce Engagement
  • Cultural Transformation
  • Performance Improvement
  • Workforce Resilience
  • Staffing/Scheduling
  • Human Resources
  • Employee Outcomes
  • Reducing Suffering
Selected Articles & Publications
The Engaged Caregiver: How to Build a Performance-Driven Workforce to Reduce Burnout and Transform Care ​(McGraw Hill, by Joseph Cabral, Thomas H. Lee, MD, and Martin Wright, 11/2020)

At Parkland Health, Workforce Engagement Is the Foundation of Patient Experience (HR Pulse, by Joe Cabral, M.S., 9/25/2019)

The New CHRO: From Culture Keeper to Culture Driver
(PSQH, ​by Thomas H. Lee, M.D. and Joseph Cabral, M.S., 10/5/2018) 

The challenges facing today's healthcare CHRO (Becker's Hospital Review, by Joseph Cabral, 9/18/2018) 

Driving Health Care Excellence Through Workforce Engagement (Press Ganey, 9/10/2018)
Recent & Upcoming Engagements
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