Prioritize Improvement Opportunities

Press Ganey's industry-leading reporting platform provides powerful insights to facilitate action. The intuitive online dashboards and reports present key metrics, trends, benchmarks and patient comments that help organizations understand, monitor and improve performance – where there is the greatest opportunity to impact performance. The platform is designed to engage stakeholders at all levels and departments, from executives to caregivers, aligning performance improvement strategies and activities.

Supported by the largest comparative database in the industry, organizations can expect valid, robust data for reliable analysis and relevant comparisons of performance, including 70+ specialties for benchmarking. Flexible reporting provides deep drill downs into more detailed information, including performance evaluation at the unit, specialty and physician level with benchmarks by peer group or specialty, and analysis by patient need. Survey comments provide deep insights into patient perception and can be leveraged to add another level of analysis of the patient experience and to support physician engagement. Our research and development evaluates important correlations of the experience of care with other key factors in care delivery and outcomes, to drive a deeper level of understanding of comprehensive health care improvement.