An organization's culture is so important on the journey to High Reliability. Culture is not what you say, it's not what you believe, it's how you act. And more importantly it's how you act when no one is looking. If you examine the causes of health care safety events, they are mostly related to our behaviors and our culture.
Kerry Johnson was a founding Partner of HPI. Mr. Johnson has over 25 years of experience improving reliability in nuclear power, transportation, manufacturing and health care. He specializes in designing and implementing human performance reliability programs for large organizations, resulting in dramatically reduced event rates.
Other specialties include cause analysis (including nuclear power events and the Texas A&M bonfire structure collapse), reliability improvement (including nuclear incident response for the U.S. Department of Energy and manufacturing production at Colorado Fuel & Iron), and safety culture improvements (for more than half the nuclear power plants in the United States, Sandia National Laboratory, Oak Ridge National Laboratory, and the U.S. Nuclear Regulatory Commission).
Mr. Johnson’s health care clients have achieved up to a 91% reduction in preventable serious safety events in just three years. He is now the lead consultant on several safety culture engagements for integrated health care systems.
Prior to forming HPI, Mr. Johnson was the Chief Operating Officer of Performance Improvement International, Technical Advisor & Assistant Engineering Manager for the Palo Verde Nuclear Generating Station, and Assistant Chief Test Engineer at the Pearl Harbor Naval Shipyard. He holds a Master in Mechanical Engineering from the University of Utah and a Bachelor of Science in applied physics.