Experience of Care

Understand the impact of culture, processes and service behaviors on the patient experience and physician engagement to achieve strategic alignment and meet patient needs. Press Ganey experts bring expertise from serving in health care leadership roles, knowledge of leading practices and deep data-driven insights to develop strategy and effective implementation plans to improve care. Our approach focuses on reducing patient and caregiver suffering with leader strategies and practical front-line solutions that facilitate the delivery of Compassionate Connected Care® training and eLearning programs tailored to fit your organization. Partnering with your leaders, we develop strategies and tactics that address complicated health care workflows with approaches that engage and align staff, develop accountability and ensure robust, sustained improvement.