Workforce and Engagement Platform


Gain a deep understanding of the health care workforce and complex reporting structures to prioritize and plan targeted improvements.

Part of the comprehensive Press Ganey Workforce and Engagement Solution, the Workforce Platform provides leaders with state-of-the-art technology to capture caregiver viewpoints, gain meaningful insights, and drive targeted improvement plans that matter most in the health care environment.

Watch a brief video overview of Press Ganey’s Workforce and Engagement Platform.






Access critical areas of engagement, resilience, and safety culture all in one view

The platform delivers the industry’s only integrated view for critical areas of engagement, resilience, and safety culture across unique health-care-specific roles, including nurses and physicians.

Workforce and Engagement Platform






Workforce Platform Engagement Indicators

Benchmark your engagement performance across the health care industry

View meaningful key performance indicators with comparisons to the industry’s largest database of health care workforce insights to know where your organization stands.






Assess team and leader priorities at a glance

The Team Index and Leader Index provide a quick, side-by-side view into the magnitude of work units for priority focus.

Workforce Platform Team Index

Workforce Platform Leader Index






Workforce Platform Snapshot Reports


Easily export and share results as quick snapshot reports

The platform dashboard and additional summaries can be easily exported into a snapshot report to view and share results with other leaders and managers.






Filter and view results using a variety of drill-down options

The platform provides many ways to filter and view results including one-click access to areas of strength and concern based on score, benchmark comparisons, and response distributions.

Workforce Platform Filters




Reveal meaningful viewpoints using organized and actionable Comment Analytics

Powered by natural language processing (NLP), Comment Analytics are organized by sentiment, volume, and themes, along with the ability to view verbatim comments.

Workforce Platform Comment Analytics 1
Workforce Platform Comment Analytics 2




Seamlessly initiate improvement plans directly from survey results

Dynamic improvement planning enables you to seamlessly initiate online improvement plans directly from survey results and easily track and monitor progress to drive organizational change.

Workforce Platform Improvement Plans




Workforce Platform Built-In Tools


Drive and sustain improvement through valuable tools

The platform is also equipped with built-in tools.






Learn More

Watch a brief video overview of Press Ganey’s Workforce and Engagement Platform.

Workforce Platform Video