Sustain Safety Efforts for Continuous Improvement

Reinforce safety and High Reliability organizational learning, analyze new safety event data and correct drift to sustain performance.

Maintaining a commitment to Zero Harm over time requires diligence and focus. That’s why our safety team helps your organization monitor the progress of the safe, just and High Reliability culture you worked hard to establish, to ensure your people, processes and principles stay aligned with the Zero Harm goal you intend to reach. Learn how to measure and analyze safety events guided by the HPI Press Ganey Safety Event Classification® (SEC®).

Our team of experts equips your organization with powerful, sophisticated cause analysis methods and techniques including root cause analysis, apparent cause analysis, and common cause analysis to monitor and detect drift. Our team will help you correct any gaps in performance to ensure your safety and High Reliability journey stays focused on improving and sustaining performance consistently over time.

In addition, as a member of the HPI Press Ganey PSO , you’ll continue to learn and share new insights during confidential monthly forums with safety leaders tackling the same issues at other organizations.
Read More

Key Benefits



the safety and High Reliability principles you worked hard to put into action



new safety event data through various cause analysis methods



any drift detected in your safety and High Reliability efforts for sustainability

Featured Resources


Leading to Zero: The Journey to High Reliability

Establishing a culture of zero harm is critical for organizations that strive to deliver safe, high quality, patient-centered care. This video features insights from leading organizations—Advocate Health Care, Cancer Treatment Centers of America, Boston Children’s Hospital, Novant Health, and MedStar Health—that have embraced a commitment to making safety a core value. Watch now to learn how they overcame the challenges of building a highly reliable safety culture and benefited from making safety and High Reliability a top priority within their organizations.

Read More
All Safety Resources

Partner with Press Ganey

Speak with a health care leader about advancing your transformational journey.