Build Safety and High Reliability Champions

Drive C-Suite and board adoption of your Zero Harm commitment, instill key harm measures and empower your workforce to be champions of safety.

Adoption of a Zero Harm goal and key harm measures is fundamental to a successful safety culture transformation – and must be consistent across the organization, from the board and executive leaders to the front line caregivers and staff. With your Press Ganey safety diagnostic assessment as the guide , our safety team equips your leaders and workforce with the High Reliability skills, principles and techniques to transform your health care organization into a High Reliability Organization (HRO) and build champions of safety throughout your workforce, regardless of role or level.

During this phase, our safety team will help your organization:
  • Drive executive leadership and board adoption of your Zero Harm goal
  • Commit to standard harm measures based on our HPI Safety Event Classification® (SEC®) taxonomies
  • Deliver High-Reliability science training and coaching across the organization
  • Develop and instill a fair and just culture throughout your workforce
  • Incorporate brief daily safety huddles that engage leaders across functions
  • Implement Rounding to Influence (RTI) methods for more engaging dialogue between leaders and the front line
  • Launch a formal safety coaching program that empowers staff regardless of role or level
  • Encourage peer-to-peer relationship building that supports speaking up for safety
  • Conduct safety event cause analyses investigating harm to prevent recurrence
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Key Benefits



the C-Suite and board of directors to adopt and embrace Zero Harm as a top goal



High Reliability principles guide a just culture of safe, patient-centered care



daily safety huddles and a safety coaching program that inspire change and action

Featured Resources


Taking Action to Prevent Workplace Violence in Health Care

An acute care nurse uses her own experience with workplace violence to offer health care leaders actionable tips for protecting their workers and creating cultures of safety and High Reliability.

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All Safety Resources

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