Build Safety and High Reliability Champions

Drive C-Suite and board adoption of your Zero Harm commitment, instill key harm measures and empower your workforce to be champions of safety.

Adoption of a Zero Harm goal and key harm measures is fundamental to a successful safety culture transformation – and must be consistent across the organization, from the board and executive leaders to the front line caregivers and staff. With your Press Ganey safety diagnostic assessment as the guide , our safety team equips your leaders and workforce with the High Reliability skills, principles and techniques to transform your health care organization into a High Reliability Organization (HRO) and build champions of safety throughout your workforce, regardless of role or level.

During this phase, our safety team will help your organization:

Drive executive leadership and board adoption of your Zero Harm goal
Commit to standard harm measures based on our HPI Safety Event Classification® (SEC®) taxonomies
Deliver High-Reliability science training and coaching across the organization
Develop and instill a fair and just culture throughout your workforce
Incorporate brief daily safety huddles that engage leaders across functions
Implement Rounding to Influence (RTI) methods for more engaging dialogue between leaders and the front line
Launch a formal safety coaching program that empowers staff regardless of role or level
Encourage peer-to-peer relationship building that supports speaking up for safety
Conduct safety event cause analyses investigating harm to prevent recurrence

Key Benefits

Empower

the C-Suite and board of directors to adopt and embrace Zero Harm as a top goal

Ensure

High Reliability principles guide a just culture of safe, patient-centered care

Deliver

daily safety huddles and a safety coaching program that inspire change and action

Featured Resources

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An acute care nurse uses her own experience with workplace violence to offer health care leaders actionable tips for protecting their workers and creating cultures of safety and High Reliability.

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