On-Demand Pulse Captures Real-Time Caregiver Feedback

Added on Jun 17, 2020

Listen to Caregivers in Real Time,
Any Time with On-Demand Pulse

Press Ganey’s On-Demand Pulse is a real-time, continuous listening platform that helps health care leaders capture caregiver feedback in real time when the need for immediate input arises (Micro Pulse) and at key employee milestones (Lifecycle Pulse). Download the overview.

Watch the video to learn more.

Build and Administer Your Own Pulse Surveys Complementing Your Annual Culture Assessments

Leverage a robust library of Press Ganey scientifically validated survey items and item sets, along with custom additions.

On-Demand Mirco Pulse Employee Resilience Survey

Quickly, view, filter, and export results by items using dynamic dashboards; refine results by hierarchy or demographics; and compare to national health care benchmarks.

On-Demand Micro Pulse Employee Resilience Survey Results

Micro Pulse Surveys Help Connect with Caregivers When Key Needs Arise

Continuously listen to leaders and teams to prove your commitment to critical caregiver needs such as safety culture, physician alignment, resilience during and away from work, and employee engagement across organizational, manager, and employee domains. Micro Pulse surveys can also be used to:

  • Track progress on improvement plans or check in following a key initiative rollout
  • Assess the readiness of segments leading up to or during organizational changes
  • Quickly gauge setting-specific burnout trends at low-performing hospitals/clinics
  • Solicit caregiver input to prepare for virtual town hall meetings or events

Build, Administer, and Monitor Micro Pulse Surveys on Your Own

1. Choose pre-built, validated Press Ganey pulse survey templates, build custom surveys, or add pre-built or custom items.
2. Invite key workforce segments based on your most recent engagement survey hierarchy. 
3. Schedule your pulse survey dates and review your email communication. 
4. Review your selections, launch your pulse survey, and view real-time results as soon as the survey closes.

Lifecycle Pulse Surveys Capture Feedback at Key Milestones

Since Lifecycle Pulse surveys remain active and administer automatically, you can continuously capture and monitor direct feedback at two pivotal stages – when caregivers are onboarding and when they leave your organization.

  • Onboarding pulse surveys measure role clarity and determine success of training programs within 30-60 days or 90+ days from a caregiver’s start date
  • Exit pulse surveys verify reasons for leaving and identify key exit themes

Trend onboarding and exit results over time and filter results by date range

On-Demand Lifecycle Exit Survey Results

Schedule an On-Demand Pulse survey platform demo today.

Complete the contact form at the top of this page.