Event Date and TimeWednesday, March 9, 2022 at 11:00-12:00PM (ET)


 

About this webinar

Join Press Ganey's Carole Stockmeier, MHA, Senior Vice President Safety and Reliability Solutions and Jessica Dudley, MD, Chief Clinical Officer, for an important learning event focused on reliability and resilience. In this session, experts will focus on establishing reliability as a competency that serves as a potentiator for performance and resilience. The relationship between a strong foundation in high reliability and an organization's goals for quality, safety and workforce engagement will be explored. Leaders will leave this session applying the differentiated perspective of a high-reliability leader in times of crisis.

At the end of session learners will be able to:

  • Articulate reliability as a competency that serves as a potentiator for performance and resilience.
  • Describe foundational principles that serve as a resilience underpinning.
  • Appreciate the relationship of strong foundations in high reliability and organizational goals of quality, safety and workforce engagement.
  • Apply the differentiated perspective of a high-reliability leader in times of crisis and understand what is different about how they think and how they act.

To register for this session, please click the register box provided under the registration form. Once registered, you will receive an email with the webinar link and call-in information. We encourage participants to register in advance.

 

 

Speakers

Carole Stockmeier
Carole Stockmeier, MHA

Senior Vice President, Safety and Reliability Solutions
Press Ganey

Jessica Dudley
Jessica Dudley, MD

Chief Clinical Officer
Press Ganey