Event Date and TimeWednesday, September 14, 2022 at 11:00AM-12:00PM (ET)


About this webinar

The healthcare industry has experienced widespread acceptance of telehealth as it is now seen broadly as a viable option for care. However, there are gaps in what the most basic version of telehealth can provide when it comes to safe, reliable, high quality, patient-centered care. Join high reliability experts as they explore reliability in virtual care.

After attending this learning event, individuals will be able to:

  • Appreciate the importance of reliability in virtual care.
  • Describe the evolution of telehealth.
  • Apply reliability to virtual care from novice to expert programs.
  • Identify best practices in telehealth as demonstrated by Providence Health & Services.

Attendees may earn 1.0 Continuing Education (CE) credit. We look forward to your participation!

This webinar is part of Press Ganey's signature Safety 2025 High Reliability Learning Series. We have opened access to this series to all Press Ganey clients as part of our commitment to advancing the industry to Zero Harm.



Tejal Gandhi
Tejal Gandhi, MD, MHA, CPPS

Chief Safety and Transformation Officer, Press Ganey

Jill Cooper
Jill Cooper, RN, MN, CPHQ

Vice President Patient Safety, High Reliability and Accreditation, Providence Health & Services

Sherene Schlegel
Sherene Schlegel

Executive Director, Telehealth Clinical Operations, Providence Health & Services