Event Date and TimeWednesday, August 10, 2022 at 11:00AM-12:00PM (ET)


About this webinar

Join patient safety and reliability experts to explore the important role that Safety Coaches play in the Zero Harm journey. Piedmont Health will share their experiences with building, operationalizing and leveraging its successful Safety Coach program.

After attending this session, learners will be able to:

  • Define the role of a Safety Coach related to error prevention, habit formation, and driving down non-compliance
  • Articulate the use of High Reliability Organizing principles for selecting, training, and supporting Safety Coaches
  • Describe the characteristics of an effective Safety Coach program based in Piedmont Health's success story

Attendees may earn 1.0 Continuing Education (CE) credit. We look forward to your participation!

This webinar is part of Press Ganey's signature Safety 2025 High Reliability Learning Series. We have opened access to this series to all Press Ganey clients as part of our commitment to advancing the industry to Zero Harm.



Kerry Butler
Kerry Butler, PharmD, MBA

Senior Manager, Strategic Consulting, Press Ganey

Lisa Burke
Lisa Burke, MSN, RN,

Director of Patient Safety,
Piedmont Healthcare

Katherine Collins
Katherine Collins, MSN, RN,

Director of Quality and Safety Integration,
Piedmont Henry Hospital