Event Date and TimeWednesday, May 11, 2022 at 11:00-12:00PM (ET)


About this webinar

Boards have fiduciary responsibility for oversight of health care quality and safety for patients and for the workforce. Research indicates that board engagement in quality and safety governance influences performance outcomes, and better quality performance leads to better financials. In addition, boards can be a valuable resource and support for health care leaders in terms of board expertise and assistance with prioritization, focus, and resources to accomplish key outcomes. Despite this, board engagement in safety and quality is inconsistent across the industry. In organizations with low board engagement, CEOs don’t regard boards as partners in overseeing quality/safety/experience, boards don’t have specific objectives with clearly defined targets, board members lack knowledge about quality and patient safety issues, board members lack interest/proficiency in use/interpretation of metrics, limited board time set is aside for safety/quality discussions, and there is a lack of quality champions on the board.

Join Press Ganey safety, quality, and governance experts, Tejal Gandhi, MD, MPH, CPPS, Rachel Biblow, MSW, Senior Vice President and Partner, Strategic Integration & Transformation, and Gary Yates, MD, Partner, Strategic Consulting, for an important webinar on engaging the Board as trustees for safety.

At the end of session learners will be able to:

  • Execute tactics for engaging board members in safety
  • Articulate key metrics to build scorecards that the board can use to drive safety and quality
  • Improve board competency in data interpretation

To register for this session, please click the register box provided under the registration form. Once registered, you will receive an email with the webinar link and call-in information. We encourage participants to register in advance.




Tejal Gandhi
Tejal Gandhi, MD, MPH, CPPS

Chief Safety & Transformation Officer,
Press Ganey Associates LLC

Rachel Biblow
Rachel Biblow, MSW

Senior Vice President and Partner,
Strategic Integration & Transformation,
Press Ganey Associates LLC

Gary Yates
Gary Yates, MD

Partner, Strategic Consulting,
Press Ganey Associates LLC