
Nurse experience 2025
As healthcare continues to evolve, nursing teams are facing growing complexity—and rising to meet it with resilience, purpose, and innovation. But to retain and empower this critical workforce, healthcare organizations must rebuild trust and close engagement gaps. Our “Nurse experience 2025” report draws on feedback from 500,000 registered nurses, along with advanced practice providers (APPs) and clinical staff nationwide, to explore what’s driving performance, culture, and retention today.
Key nurse workforce insights for 2025
- Turnover still threatens stability. 18% of healthcare workers and 17% of nurses left their roles last year. But new declines in engagement raise concerns that these gains might not last.
- APPs feel unheard. Just 52% say leadership is responsive to feedback; only 55% feel they have a voice in decisions.
- Pride drives retention. Among RNs and APPs, pride in mission, care quality, and reputation is the strongest predictor of staying.
- Gen Z is opting out. Nearly a quarter (24%) of Gen Z RNs left in 2024—an exodus driven by unmet needs around purpose, support, and alignment.
- Teamwork protects teams and patients. RNs with a negative view of teamwork and resources are 1.53x more likely to leave. High-performing teams also report fewer safety events.
- Psychological safety is deteriorating. Only 74% of healthcare workers say mistakes are treated as learning opportunities—down from 77%, signaling rising fear of blame.
From the engagement divide between front-line teams and senior leaders, to the impact of psychological safety, social capital, and organizational pride, the latest data offers a clear call to action—and a roadmap for supporting the nursing workforce in the moments that matter most. Download “Nurse experience 2025” for the latest insights.
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Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our HX platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is accessible, safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a Press Ganey Forsta company.