2023: The state of workforce engagement
In a demanding, high-pressure industry, Press Ganey data shows what drives employee engagement in healthcare—and what separates top-performing healthcare organizations from the rest of the pack.

The ebook “2023: The State of Workforce Engagement” provides a comprehensive analysis of the current challenges and trends in the healthcare industry, focusing on employee engagement. It explores the impact of factors like labor costs, staffing shortages, and organizational culture on healthcare workers’ engagement levels. By examining data from over 1.7 million healthcare professionals across numerous organizations, the book offers insights into the relationship between employee engagement, caregiver well-being, patient experience, and organizational performance. Key strategies for enhancing engagement and retaining top talent are discussed, making this ebook a valuable resource for healthcare leaders aiming to foster a more engaged and effective workforce.
Press Ganey Ebook
About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our HX platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is accessible, safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a Press Ganey Forsta company.