Our award-winning team specializes in strategy design and execution related to reliability culture transformation, human factors-based process improvement, quality and operations, and outcomes optimization in safety, quality, and experience.
Our safety consulting experts guide organizations along their journey to improve patient and workforce safety. We’ve helped 1,000+ hospitals, integrated health systems, long-term care providers, and medical group practices reduce Serious Safety Event Rates® (SSER®) 80% within two years, then sustain these improvements over time.
Our approach embraces the interconnectivity of safety, clinical quality, patient and family experience, employee engagement, and workforce efficiency. We’ll work with you to evolve the application and adoption of HRO principles—critical success factors in igniting culture transformation.
Put patient safety first. Improve clinical outcomes and workforce engagement while reducing litigation costs. Applying Communication and Resolution Program (CRP) fundamentals, hospitals and health systems can employ a consistently principled response to patients, families, and caregivers.
Track safety event data, uncover root causes of safety events, and transparently share best practices. Become an HPI Press Ganey Patient Safety Organization (PSO) member to unlock industry-leading technology and resources that will accelerate your safety work.
Healthcare's most powerful, transparent, and intuitive safety solution. Press Ganey’s High Reliability Platform (HRP) enables healthcare leaders to seamlessly reduce harm, sustain improvement, and increase team awareness of safety issues across the continuum of care.
The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.
