Patient Safety, Workforce Safety, and High Reliability


Achieve zero harm with the most powerful, transparent, and intuitive workforce and patient safety platform in healthcare. Press Ganey’s High Reliability Platform (HRP) enables healthcare leaders to seamlessly reduce harm, sustain improvement, and increase team awareness of safety issues across the continuum of care.

Eliminate Harm Before It Occurs


Ready day 1


Ready on day 1

Our approach to implementation ensures your high reliability platform is up and running in days, not months like our competitors. Deploy Press Ganey's industry-leading forms and dashboards out of the box, then easily customize from there. 

Actionable insights


Actionable insights at your fingertips

The Press Ganey HRP dashboards are flexible, robust, and accessible, so teams can collaborate and quickly share insights. The SMART Reporter App embeds HRP into the patient chart, making reporting concerns easier than ever.

Safety, system-wide


Safety, system-wide

Safety can't be achieved at the unit level. HRP engages your entire team with an individual feedback loop and leader analytics to assess organization-wide safety culture, governance, and processes to prioritize improvements.

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Establish the right benchmarks

Press Ganey's HRP uses Safety Event Classification® taxonomy—a scientifically proven methodology to reduce your Serious Event Rate® and accelerate your organization toward zero harm.

Healthcare workers in PPE

Achieve Patient Safety and Workforce Safety Through Transparency and Collaboration

Press Ganey gives you the tools to simplify and automate the process of engaging teams across the organization. Real-time alerts, action plans, and dashboards facilitate transparency and collaboration across teams, breaking down silos and improving workforce and patient safety outcomes for all.

Older patient holding daughter's hand before medical exam

Get To The Root Cause Of Harm

Identify and prioritize workforce and patient safety events at the unit level to communicate risks and eliminate harm. Press Ganey mines data for common themes that go beyond traditional taxonomies and visualizes the information in a way that makes it easy to understand the problem and take immediate action.

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Workforce and Patient Safety Can’t Wait—Lives Depend On It

Build safety and leader skills across your organization. Press Ganey’s proven methodologies improve safety culture. We can train your teams on the skill sets needed to nurture a safety-first workforce.

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in Action

The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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