Patient Experience

Dynamic Surveying

Tap into robust patient insights specific to your organization's population leveraging surveys you already use.

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Meet Patients Where They Are with Customizable Surveys

 

Emerging needs

 

Address emerging needs

Unlock next-level insights around the patient experience. Dive into performance data using PGFusion to better understand and respond to patients’ evolving needs.

Real connection

 

Build a real connection

Audience segmenting lets you ask questions relevant to each unique experience, helping you engage more authentically with patients in your care.

Survey fatigue

 

Avoid survey fatigue

Randomize your question list to maximize data input while keeping surveys short. With rotating question banks, easily swap items in and out so surveys stay fresh and relevant.

Stay ahead

 

Stay ahead of competitors

Ensure patients choose you again and again. Competitive benchmarking tells you if you’re falling behind, keeping pace, or leading the way compared to the broader landscape.

 

Patient seeking health

Work Smarter, Not Harder

Minimize cost, time, and effort—without recreating the wheel. Press Ganey’s extensive survey item library lets you personalize patient surveys to ask the right questions for your organization’s needs.

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World of healthcare

Stay Agile in the Fast-Paced World of Healthcare

Easily layer custom questions into already validated patient experience surveys. Dynamic Surveying lets you personalize patient surveys, keeping you flexible enough to quickly adapt to an ever-changing environment.

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The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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Featured Events

Oct 28

Addressing Employee Burnout - Lessons Learned from the US Military

Join Press Ganey's leading experts as they discuss how lessons learned from serving in the US Military can help your workforce understand and address employee burnout.

Nov 10

Communication & Resolution Following Patient Harm - A Principle + Practice Based Approach

Join Press Ganey experts for a candid discussion on communication and resolution following a patient harm event.

Feb 07 — Feb 09

2022 National Client Conference
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Registration is now open for the 2022 National Client Conference, taking place February 7-9 as a hybrid event with in-person activities in Orlando, Fla., as well as a virtual component. Learn more and save your spot!
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