Patient Experience


Approach CAHPS initiatives with confidence. Leverage Press Ganey’s industry-leading expertise to meet program requirements, keep up with the evolving landscape, and drive higher CAHPS scores.

The Tools You Need To Improve CAHPS Scores, All In One Place


CAHPS compliance


Ensure compliance across all CAHPS programs

A robust suite of automated and manual tools enables timely, accurate internal and public-facing data reporting and troubleshoots concerns.

Stay in the know


Stay in the know

Our team continuously analyzes, interprets, and presents CAHPS and regulatory updates and insights so your organization is equipped to meet the latest requirements.

Simplify regulatory compliance


Simplify regulatory compliance

We manage your organization’s CAHPS survey administration and data submission to CMS to ensure compliance with CAHPS requirements, maximized Medicare payments, and the consistent delivery of safe, high-quality, patient-centered care.

Elevate your voice


Elevate your voice

Press Ganey’s close communication with CMS brings your interests to the forefront, ultimately influencing future CMS policies to ensure that your organization—and your patients—are heard.


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The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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