MEMBER EXPERIENCE

Unlock deep and robust insights across the member journey, designed to deliver a better member experience, reduce member churn, and improve star ratings to accelerate plan performance.

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Meet
SPH Analytics,

now part of the Press Ganey family

Built on the acquisition of SPH Analytics, Press Ganey proudly offers the leading healthcare measurement and analytics platform to understand and impact consumer experience and engagement.

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Health care member survey

Strategically Engage Your Member Population

Listen to each healthcare consumer's voice. Press Ganey drives improvements within your organization through CAHPS® regulatory surveys and cutting-edge market research.

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Analyze the health care consumer experience

Analyze the Healthcare Consumer Experience

With our Nexus data platform as the foundation, predictive and descriptive analytics positively impact experience, engagement, and overall performance.

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Take charge of member health

Motivate Patients and Members to Take Charge of Their Health

Personalized outreach improves experience, retention, and medication adherence while simultaneously closing care gaps.

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See Press Ganey
in Action

The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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Featured Events

Aug 17

Two Years of Equity: Progress and What's Next

Join us on August 17 from 2:00 to 3:00 pm ET to discuss the Equity Partnership progress over the last two years, how Press Ganey can help you start or continue your equity journey, and recommendations on next steps.

Aug 18

The Culture "Blueprint" - How to Drive and Sustain Improvement in Employee Well-Being

Join us on Thursday, August 18, from 1 to 2 p.m. ET, for our sixth session of the 2022 Workforce Well-Being Collaborative learning series.

Sep 07

CAHPS 2022 Season: Overview & Insights

Join SPH/Press Ganey CAHPS and Stars experts for our annual recap of the trends and results of the 2022 CAHPS surveys across all lines of business.
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TURN INSIGHT
INTO IMPACT

Press Ganey understands healthcare's unique challenges—and how to overcome them. With unparalleled expertise in the healthcare space, we support your organization at every step, from data capture and analysis to tactical implementation and beyond.

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