Press Ganey Online

Quickly identify the greatest opportunities to transform and improve performance

With intuitive dashboards and meaningful insights across service line, setting, facility, provider and system views, Press Ganey Online provides robust information to help your organization understand, monitor and improve performance, aligning strategies and activities to support your transformational journey.

Watch a brief video overview of Press Ganey Online.

Engage stakeholders with intuitive dashboards

Intuitive, easy-to-understand visuals engage all users with clear presentation of key insights. View key metrics, trends, benchmarks and patient comments to quickly assess performance.

Focus on priorities with relevant, meaningful insights

Each user – from executive to manager – sees meaningful insights with a relevant view. Consistent data views across all functions and levels help align the organization on priorities.

Connect your staff to patient comments

Make opportunities more tangible by quickly identifying comment themes and specific comments. Viewsentiment summary and dynamically filter comments with the interactive Comments Dashboard. Drill deeper with powerful filters and flexible analytics with Query Tool comment reporting.

Drill deeper to find comments to illustrate and support initiatives with Query Tool comment reporting.

Understand patient needs to reduce suffering

View survey response data organized by the Compassionate Connected Care® framework, to help prioritize action for operational, caring behaviors, clinical excellence and culture improvement.

Drill deeper with custom reports

Use the Query Tool to create focused and specific reports to drill deeper and customize both data insights and comments.

Use new visualizations to view trends and comparative performance in one view.

Use expanded filters to view a drill-down into specific items, such as nurse communication.

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