Press Ganey, renowned leader in patient, member, employee and consumer experience across the entire healthcare ecosystem, held its eighth annual Community Day on Aug. 3. For the first time, the event went global and included employees from Forsta, an industry-leading global provider of market research and customer experience (CX) technology and a recent addition to the Press Ganey organization. Combined, more than 3,000 team members around the world took part in volunteer projects for their local communities.
In South Bend, Indiana, home to Press Ganey’s flagship office, 300 employees joined Press Ganey Chairman and CEO Patrick Ryan and other executives as they volunteered with longstanding partners from the organization’s 35-plus years in the community. In more than 30 key hubs across the United States and international markets, including Australia, Bosnia, Germany, India and the United Kingdom, thousands of Press Ganey and Forsta colleagues volunteered in service projects selected based on the greatest needs in local communities.
I am overwhelmed by the commitment, dedication and passion our associates bring to this event every year, and this year is no exception. Corporate citizenship is not only a priority, but a core value in our organization, and we’re grateful to see our collective organization donate over 9,000 hours of community service across more than 30 nonprofits and charities where they live, work and play.Patrick T. Ryan
Chairman and Chief Executive Officer, Press Ganey
Project highlights include:
- Press Ganey and Forsta teams renovated parks, gardens, homes and community centers in South Bend, Indiana; London, England; Chicago, Illinois; Boston, Massachusetts; Bielefeld, Germany; San Diego, California; Leesburg, Virginia; Fort Worth, Texas; Provo, Utah; Detroit, Michigan; Elkridge, Maryland; and more.
- Colleagues also supported local hunger and food insecurity through area food banks and shelters in Detroit, Michigan; Palm Beach, Florida; Nashville, Tennessee; Houston, Texas; Atlanta, Georgia; and Charlotte, North Carolina.
- Remote employees completed a virtual 5k raising funds for Ronald McDonald House Charities.
“I couldn’t be prouder of our Press Ganey and Forsta teams working together to support their local communities around the world,” said Kyle Ferguson, CEO, Forsta. “There’s more to come as Forsta joins this annual Press Ganey tradition of giving back.”
About Press Ganey
Press Ganey invented the healthcare performance improvement movement over 35 years ago. Today it offers an integrated suite of solutions that address safety, clinical excellence, patient experience and workforce engagement. The company works with more than 41,000 healthcare facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality and experience of care.
Forsta powers an Experience and Research Technology Platform that gathers and analyzes data, and translates the findings into shareable actions to inform decision-making and drive growth. Forsta’s technology, combined with its team of expert consultants, helps organizations better understand the full Human Experiences (HX) of their audiences. Forsta is recognized as a Leader in the 2021 Gartner® Magic Quadrant™ for Voice of the Customer. For more information, visit www.forsta.com.
MP&F Strategic Communications