Home Becker’s Healthcare: COVID-19 influenced decrease in patients’ likelihood to recommend services

Becker’s Healthcare: COVID-19 influenced decrease in patients’ likelihood to recommend services

News
Boston

The overall number of patients who would definitely recommend a hospital to others decreased by 4.5 percent during the pandemic, reflecting a national decrease in patients’ perceptions of care across all care settings, according to a Press Ganey survey published Nov. 4.