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Med Practice Leader Training

Solutions for your role

eLearning Series for new and experienced leaders

Sessions qualify for eLearning and CEU credits. Slide decks will be shared following each session, but the sessions will not be recorded.

Please select “Register” for your desired sessions and follow the instructions Zoom provides in order to successfully complete registration. Once you register, you will receive a calendar invite from Zoom.

Choose one date for each module.

Intro to LeadershipLearn key leadership concepts, traits, and skills of visible leaders.

High ReliabilityCommit to high reliability practices, identify tactics for error prevention and safety culture.

Culture and Conflict Resolution – Learn about corporate culture, facilitate relationships using psychological safety and service recovery model.

Performance Management – Enhance employee performance through expense and operations exploration in medical office performance management.

Ways to Enhance Patient Experience – Discover benefits of patient engagement and practical ways to engage patients at every touch-point.

Foundations of Exceptional Experience – Understand human experience and ten critical elements for sharpening execution.

Partnering with Payors – Develop collaborative partnerships with payors using supporter payor data.

Importance of Data and Scorecard – Understand how data reflects high-quality, safe, patient-centered care in practice management.

Regulatory Compliance – Identify, understand and differentiate compliance and regulations.

Best Practices – Select the right best practices for each situation.

In support of improving patient care, Press Ganey is jointly accredited by the Accreditation Council for Continuing Medical Education (ACCME), the Accreditation Council for Pharmacy Education (ACPE), and the American Nurses Credentialing Center (ANCC), to provide continuing education for the healthcare team.