Home Events High Reliability Learning Series: Strategies for Embedding Equity into Safety

A small group of diverse nursing students sit around a boardroom table as they listen attentively to their teacher and lead doctor. They are each dressed in medical scrubs and sitting with papers out in front of them. The doctor is holding out a clipboard with a document on it as she reviews it with the group.


High Reliability Learning Series: Strategies for Embedding Equity into Safety

April 10th, 2024 11:00AM – 12:00PM ET

About this webinar

Mickey Foster, CEO, FirstHealth of the Carolinas said, “Given the diverse cultures, age, gender, sexual orientation, spiritual beliefs, socioeconomic status and languages of FirstHealth’s patients, families, staff, visitors, vendors, and volunteers, it is vital that we recognize, value, and promote diversity, equity, and inclusion throughout our organization.”

Dr. Sharon Nicholson Harrell, Chief Diversity Officer and Cindy McDonald, Chief Quality Officer at FirstHealth of the Carolinas, have worked closely with Press Ganey to build a roadmap for implementing their diversity, equity, and inclusion initiatives.

Join Tejal Gandhi, MD, MPH, CPPS, Press Ganey Chief Safety and Transformation Officer, Susan Teman, BSN, CPPS, Senior Manager, Press Ganey Strategic Consulting, and Quality and Diversity leaders from FirstHealth as they share strategies for reducing harm and providing fair and equitable care.

After attending this webinar, you will be able to:

  • Articulate the importance of integrating safety and equity
  • Identify strategies for providing high quality, fair, and equitable care
  • Consider barriers to integrating diversity, equity and inclusion into safety

Tejal Gandhi, MD, MPH, CPPS, Chief Safety Officer, Press Ganey

Susan Teman, BSN, CPPS, Senior Manager, Strategic Consulting, Press Ganey

Jonathan Davis, MPH, FACHE, Chief Operating Officer, FirstHealth of the Carolinas, President of Moore Regional Hospital

Sharon Nicholson Harrell, DDS, MPH, FAGD, FICD, FADI, CDE®️, Director, FirstHealth Dental Care, Chief Diversity Officer, FirstHealth of the Carolinas