Press Ganey High Reliability Learning Series Webinar: Just in Time Safety and Reliability Training for New and Interim Staff
Wednesday, March 8 2023 11:00AM – 12:00PM ET
About this webinar
As healthcare facilities have addressed a shortage of permanent healthcare workers by hiring new and temporary care providers, patient safety has suffered as demonstrated by increased patient safety events and declines in staff and physicians’ ratings of safety culture. The shortage of available care providers has increased throughout the pandemic and most organizations continue to face the challenges that come with a growing proportion of their workforce being new or interim staff.
Join Press Ganey’s High Reliability Learning Series as our safety and equity experts provide strategy for leaders overseeing new and interim staff, as well as just-in-time training on universal relationship and reliability skills that can be deployed throughout any organization faced with leading the new workforce.
After attending this webinar, healthcare leaders will be able to:
- Articulate the importance of intentional leadership for new and temporary staff in order to preserve safety and high reliability
- Describe leadership tactics for engaging temporary and core staff to protect patients and foster a safety culture
- Share safety and reliability skills with the frontline to prioritize Zero Harm
Carole Stockmeier, MHA
Senior Vice President, Safety and Reliability @ Press Ganey Associates LLC
Tejal Gandhi, MD, MPH, CPPS
Chief Safety and Transformation Officer @ Press Ganey Associates LLC