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Navigating the OAS CAHPS Mandate

Wednesday, June 5th, 2024, 12:00 – 1:00PM ET

About this webinar

The Outpatient and Ambulatory Surgery Consumer Assessment of Healthcare Providers and Systems (OAS CAHPS) survey will become a mandatory measure in the Ambulatory Surgical Center (ASC) Quality Reporting Program starting in January 2025.   

Join Press Ganey regulatory experts for a discussion on how to prepare for mandatory OAS CAHPS, including immediate next steps leading up to the mandatory reporting period, key considerations for choosing a vendor, and what you can do to prepare now to avoid financial penalties.   

Join this session on June 5th at 12pm ET to understand:

  • How to navigate the OAS CAHPS process: We’ll break down the survey process and timeline, understand the survey’s impact on Medicare reimbursement, and explore how results can benefit your ASC.  
  • What to consider in vendor selection: Gain a framework for evaluating potential vendors, including features, experience with ASCs, technology platform, support services, and cost considerations.  
  • How Press Ganey approaches OAS CAHPS: Discover how Press Ganey can simplify your OAS CAHPS journey, offering a user-friendly platform, dedicated support, and expert insights to translate data into actionable improvements. 
Chrissy Daniels, MS

Chrissy Daniels, Chief Experience Officer, Press Ganey

Deirdre Mylod, SVP of Research and Analytics, Press Ganey


Eme Augustini, Director of Health Policy & Government Affairs, Press Ganey