Press Ganey High Reliability Learning Series: Enhancing Organizational Capabilities for Patient Engagement and Safety
Wednesday, June 12th, 2024, 11:00 – 12:00PM ET
About this webinar
Patient engagement and perceptions of safety are strongly correlated with loyalty and likelihood to recommend.
Join Press Ganey culture transformation and safety experts as they explore strategies for enhancing organizational capabilities for patient engagement.
During our time, we will:
- Define organizational capabilities for patient engagement
- Describe the impact of patient engagement on safety
- Apply tactics for engaging patients and improving safety
Speakers
Tejal Gandhi, MD, MPH, CPPS, Chief Safety and Transformation Officer, Press Ganey
Susan Haufe, Vice President, Healthcare Strategy, Press Ganey