2023 Press Ganey Conference


The Call for Speaker Proposals is an opportunity for Press Ganey clients to submit a proposal to present a session at our 2023 Press Ganey Conference (formerly known as National Client Conference). Next year’s industry-leading event convenes more than 1,500 health care leaders and caregivers to share innovative strategies for transforming care.

Call for Speaker Proposals

Share Your Success Story at PGC 2023!

Press Ganey clients are invited to submit a session proposal that outlines best practices, improvement initiatives, and/or actionable strategies that illustrate their partnership with Press Ganey and their improvement journeys where successful implementation and measurable improvements were a result.

The call for submissions opens Tuesday, June 14, 2022 and closes on Monday, July 18, 2022 at 11:59 PM EST. Accepted submissions will be featured as part of our comprehensive program agenda.



Content Focus Areas

Speaking proposals should address one of the following content areas and include Press Ganey partnership:

Patient-Centered Digital Experience
How has your organization harnessed the power of Press Ganey technology to improve the patient experience? This track features stories that illustrate how technology innovations and digital first strategies have accelerated the pace of positive change at your organization.

Focus areas: Digital experience, innovation, technology, data strategies
Growth, Reputation, and Brand
Competing for patients and achieving new levels of growth in a consumer-driven market requires health care organizations to innovate and develop new online strategies and programs that attract patients. We seek stories that showcase successful programs and initiatives that have delivered on growth and patient acquisition goals.

Focus areas: Patient acquisition, marketing strategies, consumerism
Retention, Loyalty and the Care Experience
Safe, high-quality care delivered through an engaged workforce continues to be the hallmark of a successful patient experience strategy that keeps patients loyal to your system. How has your organization avoided patient leakage, reduced friction and hassles, and improved safety and quality? How have nursing leadership strategies helped you improve the patient experience?

Focus areas: Nursing leadership, nursing excellence, patient experience, physician strategies, safety & high reliability, CAHPS/Regulatory
People Strategies
How is your organization ensuring that employees, nurses, and physicians are thriving? In the face of rising turnover rates, burnout, and staffing challenges, especially among nurses and physicians, we seek stories that highlight how organizations have invested in their workforces and successfully improved the culture of their organization through Press Ganey partnership.

Focus areas: Nurse engagement, nurse staffing, employee experience and engagement, HR strategies, workforce & cultural initiatives
Diversity, Equity, and Inclusion
Healthcare leaders have a growing responsibility to ensure that their organizations improve diversity, equity, and inclusion. How is your organization addressing disparities in healthcare and the impact of inequities on all involved? We seek stories illustrating successful programs that have positively impacted the experience of all people involved in healthcare regardless of race, ethnicity, gender, sexual orientation, economic status, or geographic location.

Focus areas: Access to care, HR strategies, workforce & cultural initiatives, patient experience, safety & high reliability



Submission Guidelines

  • All sessions will follow the format of 45 minutes of presented content, followed by 10-15 minutes of audience Q&A. Sessions must meet the minimum of 45 minutes and not exceed 60 minutes in duration.
  • Submission form must be fully completed to be considered.
  • Availability to speak during any timeframe of the event, and as such will not request a change to the session time frame assigned, if selected.
  • Sessions may be presented in-person or virtually and may or may not be offered for continuing education credit. All session details will be confirmed when decisions are communicated.​
  • C-suite executives or heads of large divisions strongly preferred.
  • Speakers must work closely with event organizers and meet all deadlines.
  • Submitters/speakers must design and provide high-quality PowerPoint presentations, in electronic format, using conference branded template, by the deadline given.
  • Press Ganey reserves the right to adjust the submitted session title and/or course description to align with desired outcomes of conference.
  • Press Ganey reserves the right to record all sessions prior to or during the live conference.
  • Sessions should not promote any outside vendor or commercial relationship that the presenter(s) may have.
  • As a speaker, you may be asked to record your session or present a live session, or both. You agree that Press Ganey shall be the exclusive owner of any recordings and submitted materials. On the speaker’s request, Press Ganey will provide a downloadable copy of the recording.
  • Selected speakers will receive complimentary admission to participate in PGC23. Press Ganey will cover overnight accommodations for in-person speakers, but individuals will be responsible for their travel costs.


Receiving a Response

We receive hundreds of speaker proposals each year. Our internal Press Ganey review committee conducts a thorough review and rating process of all materials submitted. We strongly encourage you to submit a detailed and concise proposal to best increase your chances of being selected.

We intend to conclude our review process in August and communicate decisions in September. We will respond to all submitters and your patience is appreciated. If you are waiting on a response before registering, we encourage you to register as soon conference registration launches in September. If selected, we will refund or transfer your registration to a colleague.

Why Present
at PGC?

Speaking at PGC offers individuals the opportunity to position themselves as industry experts
Promote your organization

Promote your organization’s work via Press Ganey marketing channels such as email and social media.


Heart hands

Receive recognition among your peer group as a subject matter expert and high performer.


Excellence across the healthcare industry

Contribute to Press Ganey’s efforts to set the standard for excellence across the industry.



Elevate your organization by sharing your accomplishments at the conference and being listed as a member of the speaking faculty.




Submitting Your Proposal

Preparing to Submit

Review the Submission Worksheet to prepare all required information prior to completing the online form. The worksheet is a working document that allows you to draft and edit your responses. You can then cut and paste final responses into the form fields in the online portal.

Please Note: To complete your submission, you will need a headshot and brief bio for each speaker, as well as your Press Ganey client number. Please contact your Account Team should you need your client number. The Press Ganey Conference is an invitation-only event for its client and prospect community.

Tips for Writing Your Submission

We recommend clients leverage the Submission Worksheet to help organize and prepare the information they will need in advance of completing the online form. Submitters can use the worksheet as a working document to copy and paste their responses in the online portal.

  • Choose a story that will resonate with the audience. Attendees value presentations that are both motivating and actionable. Select a story that makes your organization stand out from the pack and is supported by measurably improved key metric(s).
  • Determine your speakers early.  Identify who the right person or people from your organization are to tell your story. Is it you? A senior leader? A team member? These are all important details to verify prior to submitting your proposal. Ensure that the speaker(s) you select can and are willing to travel to the conference if your session is selected as an in-person session.
  • Demonstrate your Press Ganey partnership. The commonality between all PGC attendees is that they are actively partnering with Press Ganey on their improvement journeys. Your story should incorporate specific examples of how you leveraged Press Ganey data, solutions, or your Client Facing Team partners to achieve results.
  • Show measurable results. You should be able to provide a bulleted list of key data points validating your improvement work or demonstrating high performance.
  • Provide clear and actionable takeaways. Conference attendees want to apply what they learn from you to their current roles. Include actionable tips and tactics that they can put into action the week after the event.

Steps for Submitting Your Proposal



Step 1: Create an Account and Log In
All submitters must create an account to submit a speaker proposal. Once you have created an account you (the submitter) are able to log back into the online platform to complete the submission form at your convenience. Your information can be saved as you work to allow you to return to the site to add details and complete your submission.

Step 2: Begin a New Abstract
Once you have logged into the submission platform, select the “Submit Abstract” link. Follow the required steps to complete the submission fields.

If you are logging into the platform to complete a submission that you have already started, click on “My Submissions” on the navigation bar. Select the title of the submission that you wish to complete and select “Edit.”

Step 3: Complete the Submission
You (the submitter) will provide your contact information as well as key information for the speaker(s). Complete session details are also required; pay careful attention to character count limits. We recommend submitters reference their completed Submission Worksheet ahead of this step.

Step 4: Review Your Submission
Review all information that you are submitting for both the presentation and the proposed speaker(s). If you need to make changes, scroll to the top of the page, and select ‘Return to the Submission Form’ to make your changes.

Step 5: Submit Your Proposal
To submit your proposal, read and acknowledge the terms and conditions by checking the box next to “I accept”. Press Submit.

Changes can not be made to the submission once you submit.





Common Questions

What is the session format?

Each PGC session will be a 60-minute lecture-style presentation supported by PowerPoint slides. The presentation itself should be a minimum of 45 minutes, followed by 10-15 minutes of audience Q&A. Based on attendee feedback, it is recommended that each session have a maximum of two presenters and meet the minimum time requirement.

When will I be notified of my proposal status?

You’ll be notified of the status of your proposal in September.

Will my content be eligible for Continuing Education credit?

Yes, content may be eligible for the below areas of Continuing Education credit.

  • Patient Experience Continuing Education Credits (PXEs) through Patient Experience Institute (PXI)
  • Accreditation Council for Continuing Medical Education (ACCME)
  • Accreditation Council for Pharmacy Education (ACPE)
  • American Nurses Credentialing Center (ANCC)
  • Association of Social Work Boards (ASWB) Approved Education (ACE) Program

What happens if I am selected to present?

Your submission will be reviewed by our Content Review Committee, comprised of Press Ganey industry experts as well as members of our education and marketing teams. The committee will review all proposals and make selections based on the quality of submissions, balance of topics, and application to the audience. All submitters will be notified via email in September 2022 on the status of their submission.

If selected, presenters will be expected to complete speaker materials/tasks by the requested deadlines, including:

  • Continuing Education forms
  • Session PowerPoint presentation
  • Rehearsal of the presentation (with their co-presenter when applicable)
  • Pre-recording of the presentation prior to the live event
  • Participation in a live Q&A session with event attendees during the event


Please contact the Press Ganey Events Team with any questions about this process.


Share Your Success Story

The call for submissions opens Tuesday, June 14, 2022 and closes on Monday, July 18, 2022 at 11:59 PM EST.