Leadership and Culture to Foster Resilience, Engagement and Workplace Safety

In a healthy, high-performance culture, every workforce member believes they have a role in the organization’s ability to achieve its objectives. A supportive culture requires active and continuous cultivation and a robust human resources infrastructure that takes into account the entire talent management lifecycle. With significant expertise in organizational development and workforce engagement, Press Ganey’s Workforce Solutions team partners with your organization to establish an open environment for feedback, facilitate conversations to identify root causes, develop the leadership competencies necessary to be successful and configure sustainable workforce-supported solutions.

Collaborate with Experts

  • Human Resource, Engagement and Organizational Development experts
  • Development and execution of transformational plans
  • Alignment of workforce-related initiatives to business priorities
  • Data and analytics expertise to make sense of complex sets of workforce data

Develop Targeted Workgroups and Leaders

  • Accelerated improvement on drivers of engagement
  • Customized plans created from detailed examination of data
  • 1-on-1 coaching and training modules
  • Speaker-centered listening skills to support meaningful dialogue
  • Competency development on core leadership behaviors

Build Resilience

  • Identification of work units in need of support and enrichment
  • Tactics to build team and personal resilience
  • Customized improvement roadmaps to enrich experience of delivering care

Address Underlying Challenges

  • Development of open workplace environment
  • Root cause analysis and best-practice solutions that resolve issues
  • Proven framework to drive higher levels of engagement

Featured Resources


Burnout and Resilience: A Framework for Data Analysis

Deconstructing the sources of stress and reward that influence clinicians’ vulnerability to burnout enables health care leaders to develop solutions that target the risk factors, introduce protective factors, and help clinicians rediscover their sense of purpose and achieve professional fulfillment.

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