Client Awards Program

Press Ganey Awards: Recognizing Health Care’s Leading Organizations

It is Press Ganey’s honor to highlight the outstanding work of our clients who strive to improve care delivery and raise the bar on performance each year. Press Ganey recognizes a select group of its clients with awards that commend efforts to improve the quality and safety of patient care, provide a positive and collaborative environment for employees and physicians, and ultimately deliver exceptional patient experiences.

THE PINNACLE OF EXCELLENCE AWARD

This award is given to the three top-performing organizations in each category on the basis of extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement, or clinical quality performance.

See the list of 2020 Pinnacle of Excellence Award recipients.

THE GUARDIAN OF EXCELLENCE AWARD

This award honors clients who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance — awarded annually based on one year of data.

See the list of 2020 Guardian of Excellence Award recipients.

THE NDNQI® AWARD FOR OUTSTANDING NURSING QUALITY

This award honors nursing excellence and recognizes the best-performing hospital in each of seven categories. The analysis considers 17 quality measures to evaluate scores by unit type, develops a standardized score for each unit, and combines scores across the units to produce an overall score. The highest-ranking hospital in each category receives the award.

See the list of 2020 NDNQI Award recipients.

THE SUCCESS STORY AWARD

This award recognizes clients who have demonstrated innovation and dedication to transforming the safety, quality, and experience of care. Recipients are selected from among the stories submitted to the Press Ganey annual call for National Client Conference and Success Story submissions.

See the list of 2020 Success Story Award recipients.

Press Ganey Signature Awards: Paused for 2020

Due to the unprecedented circumstances of this year, the traditional Signature “Of the Year” Award Program will be paused for 2020. In its place, Press Ganey will launch an all-new recognition program: Leading Innovators. The Leading Innovators Program will recognize clients who have adopted and implemented innovative practices that will have a lasting impact in 2020 and beyond. For more information on the program and how your organization can be recognized, please visit our dedicated webpage. Should you have any questions, please do not hesitate to contact leadinginnovators@pressganey.com.

THE PRESS GANEY INNOVATOR OF THE YEAR AWARD

The Innovator of the Year Award annually recognizes an outstanding leader who has challenged the status quo to improve the overall safety, quality, and experience of care and who has advanced the health care industry through disruptive change.

THE PRESS GANEY TRANSFORMATION AWARD

Press Ganey’s Transformation Award is presented annually to honor one organization that is leading the industry in pursuing enterprise-wide transformation through innovative operations that leverage interdependencies across functional areas to accelerate the delivery of safe, high-quality, patient-centered care. The organization repeatedly pushes operational boundaries to drive action, building on the power of corporate culture to innovate and transform, while setting a new standard for what is possible. The winner translates their transformational vision into action and demonstrated results.

THE PRESS GANEY PEDIATRIC EXCELLENCE AWARD

Providing transformative care in the pediatric care setting requires highly engaged teams dedicated to the mission of providing patient- and family-centered care. The Pediatric Excellence Award recognizes an initiative that has engaged the workforce to transform the care experience for patients and their families.

THE PRESS GANEY CULTURE OF ENGAGEMENT AWARD

Today’s rapidly changing health care workplace needs innovative talent management and organizational development strategies to drive transformation. The Culture of Engagement Award recognizes the dedication and commitment required by an organization to develop and sustain an engaged, resilient culture.

THE PRESS GANEY TEAM OF THE YEAR AWARD

Caregivers’ coordinated efforts to care for patients and their perceptions of teamwork are the largest differentiating factors in how patients experience hospital care. The Press Ganey Team of the Year Award honors a team that demonstrates outstanding care coordination and teamwork in pursuit of delivering safe, high-quality, compassionate care.

THE PRESS GANEY PHYSICIAN OF THE YEAR AWARD

The Press Ganey Physician of the Year Award recognizes a physician who demonstrates exceptional leadership and has realized tangible success in improving the patient experience, reducing patient and caregiver suffering, and promoting compassionate, connected care in their organization.

THE PRESS GANEY NURSE OF THE YEAR AWARD

The Press Ganey Nurse of the Year Award recognizes the contributions of an outstanding direct care nurse who has gone above and beyond in their role and has demonstrated care innovation, transformation, and collaboration that supports an exceptional patient experience.

THE PRESS GANEY SAFETY CHAMPION AWARD

The Safety Champion Award honors an individual who has gone above and beyond in sharing their expertise and experience with others to advance the mission to zero harm.