Client Awards Program

Press Ganey Awards: Recognizing Health Care's Leading Organizations

It is Press Ganey’s honor to highlight the outstanding work of our clients who strive to improve the patient experience and raise the bar on performance each year. Press Ganey recognizes a select group of its clients with awards that commend efforts to improve the quality and safety of patient care, provide a positive and collaborative environment for employees and physicians, and ultimately deliver exceptional patient experiences. Award winners are recognized in November at the 2019 Press Ganey National Client & Executive Leadership Conferences.

PRESS GANEY INNOVATOR OF THE YEAR AWARD

The Innovator of the Year Award annually recognizes an outstanding leader who has challenged the status quo to improve the overall safety, quality, and experience of care and who has advanced the health care industry through disruptive change.

The 2019 Innovator of the Year: R. Milton Johnson, Retired Chairman and CEO, HCA Healthcare

PRESS GANEY TRANSFORMATION AWARD

Press Ganey's Transformation Award is an annual award presented to honor one organization leading the industry in pursuing enterprise-wide transformation through innovative operations that leverage interdependencies across functional areas to accelerate the delivery of safe, high-quality, patient-centered care. The organization repeatedly pushes operational boundaries to drive action, building on the power of corporate culture to innovate and transform, while setting a new standard for what is possible. The winner translates their transformational vision into action and demonstrated results.

The 2019 Transformation Award Winner: Intermountain Healthcare

PRESS GANEY PEDIATRIC EXCELLENCE AWARD

Providing transformative care in the pediatric care setting requires highly engaged teams dedicated to the mission of providing patient- and family-centered care. The Pediatric Excellence Award recognizes an initiative that has engaged the workforce to transform the care experience for patients and their families.

The 2019 Pediatric Excellence Award Winner: Cohen Children's Medical Center, Ambulatory Surgery and Pre-Surgical Testing Team

PRESS GANEY CULTURE OF ENGAGEMENT AWARD

Today's rapidly changing health care workplace needs innovative talent management and organizational development strategies to drive transformation. The Culture of Engagement Award recognizes the dedication and commitment required by an organization to develop and sustain an engaged, resilient culture.

The 2019 Culture of Engagement Award Winner: Novant Health

PRESS GANEY TEAM OF THE YEAR AWARD

Caregivers’ coordinated efforts to care for patients and their perception of teamwork are the largest differentiating factors in how patients experience hospital care. The Press Ganey Team of the Year Award honors a team that demonstrates outstanding care coordination and teamwork in pursuit of delivering safe, high-quality, compassionate care.

The 2019 Team of the Year: Covenant HealthCare Emergency Care Center

PRESS GANEY PHYSICIAN OF THE YEAR AWARD

The Press Ganey Physician of the Year Award recognizes a physician who demonstrates exceptional leadership and has realized tangible success improving the patient experience, reducing patient and caregiver suffering, and promoting compassionate, connected care in their organization.

The 2019 Physician of the Year: Brian Kaminski, DO, CPPS, Vice President of Quality and Safety, ProMedica Health System

PRESS GANEY NURSE OF THE YEAR AWARD

The Press Ganey Nurse of the Year Award recognizes the contributions of an outstanding direct care nurse who has gone above and beyond in his/her role and demonstrated care innovation, transformation and collaboration that supports an exceptional patient experience.

The 2019 Nurse of the Year: Lindsay Norris, BSN, RN, Clinical Nurse Coordinator, The University of Kansas Health System

The 2019 Nurse of the Year Finalists:
Deborah Alder, BSN, RN, CPN, Nurse Director, Pediatric Emergency Department, Bon Secours St. Mary’s Hospital
Rhonda Draper, Registered Nurse, BonSecure Mercy Health Lourdes Hospital

PRESS GANEY KERRY JOHNSON SAFETY CHAMPION AWARD

The Kerry Johnson Safety Champion Award honors an individual who has gone above and beyond in sharing their expertise and experience with others to advance and the mission to Zero Harm.

The 2019 Safety Champion: Patricia J. Atkins, MS, RN, FACHE, CPPS, Vice President of Quality, Patient Safety, and Lean Six Sigma, Sharp Healthcare

THE PINNACLE OF EXCELLENCE AWARD

This award, presented under the name Beacon of Excellence prior to 2015, is given to the three top-performing organizations in each category on the basis of extraordinary achievement. The award recognizes clients who have maintained consistently high levels of excellence over three years in patient experience, employee engagement, physician engagement, or clinical quality performance.

See the list of the 2019 Pinnacle of Excellence Award recipients.

THE SUCCESS STORY AWARD

This award recognizes clients who have demonstrated innovation and leadership to measurably improve patient experience, clinical quality, safety, or caregiver engagement. Recipients are selected from among the stories submitted to the Press Ganey Annual Call for National Client Conference and Success Story submissions.

See the list of the 2019 Success Story Award recipients.

THE NDNQI® AWARD FOR OUTSTANDING NURSING QUALITY

The NDNQI Award for Outstanding Nursing Quality honors nursing excellence and awards the best-performing hospital in each of seven categories. Analysis considers 17 quality measures to evaluate scores by unit type, develops a standardized score for each unit and combines scores across the units to produce an overall score. The highest-ranking hospital in each category receives the award.

See the list of the 2019 NDNQI Award recipients.

GUARDIAN OF EXCELLENCE AWARD

This award honors clients who have reached the 95th percentile for patient experience, employee or physician engagement, or clinical quality performance — awarded annually based on one year of data.

See the list of the 2019 Guardian of Excellence Award recipients.