Convert Insights into Improvement

Partner with experts to identify root causes and build targeted strategies based on work unit needs.

Press Ganey advisory services and consultants help you fully leverage your employee feedback and engagement data to maximize the success of your workforce improvement initiatives. Our experts help health care organizations translate data into targeted actions to ensure improvement plans accurately reflect captured insights. By incorporating this meaningful input, leaders can build a culture and work environment that fosters resilience, engagement and workplace safety.

Press Ganey experts partner with organizations to guide development of effective improvement strategies that drive culture change, develop resilience and improve engagement. With workforce data and insights as a baseline, customized guidance and support help improve specific elements of the workplace. With the support of coaching and training, Press Ganey provides hands-on expertise to help meet performance-based objectives. Our proprietary Resilience Assessment offers a deeper dive into the potential causes of burnout to create a pathway for increased resilience.
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Key Benefits

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Align

key metrics to create plans and address specific work unit needs.

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Customize

coaching and improvement plans based on unique needs.

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Build

resilience to combat burnout and improve employee experience.

Featured Resources

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Psychological Safety Characterizes High-Performing Teams

Many efforts to improve safety are built on the principles of High Reliability and Lean methodology, with the aim of reducing variation and creating an environment in which errors and accidents are less likely to occur. To be successful, these efforts must be supported by a solid foundation through which caregivers have clear expectations for how processes are to be carried out, sufficient training to develop the necessary skill set, an understanding of how they will be held accountable, and strategies to use when they notice an oversight or mistake that could lead to a larger problem.

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