Caregiver engagement is as important as the voice of the patient in advancing the delivery of excellent care. Assessing caregiver burnout is a critical component of an engagement strategy designed to reduce patient and caregiver suffering. Organizations that focus on understanding caregiver needs and building a resilient, patient-centered culture will be best-positioned to improve the quality, cost and experience of care.
Press Ganey Engagement Solutions enable organizations to capture and integrate physician, nurse and employee feedback to address and prevent caregiver burnout as part of their improvement efforts.
Watch Caregiver Engagement: A Pathway to Deliver Patient-Centered Care to learn how Trinity Health, Duke University Health System and Carolinas HealthCare System made caregiver engagement a top priority across their organizations.
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