Consumer Assessment of Healthcare Providers and Systems Hospital Survey - Child Version (Child HCAHPS) is a survey to measure parent or guardian reports of their family’s experience of their child’s inpatient care. It was developed to be used nationally by payers (public and private), providers and consumers for public reporting, quality management and tracking purposes. The Agency for Health Care Research and Quality (AHRQ) released a final Child HCAHPS survey in October 2014, which includes 62 questions that cover 18 measures of the patient experience. At this time the Child HCAHPS initiative is not required by the Centers for Medicare & Medicaid Services (CMS), however Press Ganey anticipates they will encourage states to collect Child HCAHPS data.

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Press Ganey offers a comprehensive solution to help pediatric hospitals and care providers prepare for Child HCAHPS. The Press Ganey Child HCAHPS solution is focused on continuous measurement and can help children’s hospitals prepare and succeed under the anticipated Child HCAHPS program if and when it is implemented in your state. By starting now, pediatric providers can gain insights to address any deficiencies early and help perform better when the official Child HCAHPS survey is implemented.

Press Ganey works with more than 170 pediatric care facilities and over 55% of the stand-alone Children’s Hospital market. As the largest CAHPS administrator in the country, Press Ganey will bring our rigor and expertise to ensure your hospital is prepared for all regulatory requirements and help you interpret your results to improve and deliver better service and care to your patients.

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