Our Mission

At Press Ganey, our mission is to help you deliver high-quality, efficient care and improve the patient experience. We do this by capturing the voice of the patient through innovative techniques and then our advanced analytics and expert advisors implement improvements to clinical, operational, financial and experiential outcomes.

We also bring together your key metrics in a single, integrated view of performance to enable alignment and accountability across your organization. This gives you the confidence to make changes, based on proven best practices, to achieve operational excellence.

Drive Targeted Performance Improvement

Our unique approach enables you to see and understand every dimension of the patient experience. We reveal opportunities to improve quality, increase market share, operate efficiently and optimize reimbursement.


Voices of Health Care