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Addressing COVID-19 vaccine hesitancy among at-risk populations

Press Ganey data from more than 100,000 patient consumers reveal gaps in COVID-19 vaccine acceptance across race, age, and gender. Chief Experience Officer, Chrissy Daniels shares insights and tactics for leveraging patient feedback to guide your COVID-19 vaccination strategy and ongoing testing.

About the Presenter

Chrissy collaborates with teams across Press Ganey to design, develop, and deliver strategies to boost patient experience that are informed by over 400 million patient voices. Chrissy works closely with healthcare organizations nationwide as a strategic and operational partner. Chrissy brings over 30 years of expertise in advancing the patient experience and building an engaging and collaborative culture. Frequently called upon as a guest speaker, she is widely recognized for her pioneering work in healthcare consumerism and physician performance data transparency.

Profile Photo of Chrissy Daniels