How COVID-19 is Shaping the Patient Experience

Added on Apr 3, 2020

How COVID-19 is Shaping the Patient Experience

Press Ganey is committed to helping organizations achieve safe, high-quality care and meet patients’ needs amidst the challenges posed by the COVID-19 pandemic.

Using AI technology specifically developed to analyze unstructured text, Press Ganey data scientists and linguistic experts have analyzed nearly 350,000 ED and Medical Practice patient comments from January through March.

Download the detailed report on analyses of COVID-19-specific comments, as well as targeted recommendations for best practices to help caregivers address patients’ heightened needs.