Event Date and TimeThursday, October 7, 2021 at 12:00-1:00PM ET


About this webinar

Join us on Thursday, October 7, from 12 to 1 p.m. ET, to discuss how integrating safety with DEI elevates the workforce and patient experience. In our ongoing work toward zero harm, we must recognize that bias, microaggression, and incivility impact patient outcomes and employee engagement. Providing support for our workforce can help prevent and mitigate these instances. In this webinar, you’ll learn how one organization invests in human capital services to optimize workplace performance in their ultimate goal of reducing physical and emotional harm.

Join our webinar to learn:

  • How we define diversity, equity, and inclusion (DEI) and how unconscious bias, microaggression, and incivility undermine outcomes.
  • How to leverage safety principles to override implicit bias and microaggression.
  • How integrating DEI with safety generates return on investment.


Meet the speakers

Ingrid Summers
Ingrid Summers

Manager, Strategic Consulting, Press Ganey Associates LLC

Lora Horn
Lora Horn

Director, Maternal Family and Oncology Service,
Providence Portland Medical Center