Patient Experience

iROUND

Drive meaningful interactions with patients and improve their experience in real time. Press Ganey’s intuitive and data-driven digital rounding solution, iRound, modernizes and streamlines your approach to care.

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Rounding, Revolutionized

 

360° view

 

A 360° view at your fingertips

Transform the patient care experience and improve staff performance. One easy-to-use platform integrates patient, staff, quality, and safety rounding as well as service recovery.

Drive outcomes that matter

 

Drive outcomes that matter

Press Ganey’s dedicated team of advisers works with you to customize rounding surveys, capture the data you need, then take action to drive critical results.

Fix issues fast

 

Fix issues fast

Instant service recovery alerts paired with closed-loop ticketing and real-time reporting quickly identify and resolve any patient experience problems during care.

Visualize your data

 

Visualize your data

Easily navigate and review real-time rounding results in performance dashboards, then act on these findings to continually improve.

 

iRound dashboard

Work Hand In Hand With World-class Experts

A dedicated client success team is ready to help, no matter what comes up. From implementation to day-to-day account management to ongoing product training and education, you’ll have unparalleled support at every step.

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Workforce engagement

Drive Workforce Engagement And Improve The Employee Experience

View feedback on specialized initiatives at the individual level. Then, reward exemplary behaviors to positively—and permanently—transform your culture.

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See Press Ganey
in Action

The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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Latest E-Books

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Featured Events

Jul 13

High Reliability Learning Series: Improving Patient Experience Through Reliability

Join us in exploring the important connections between safety, reliability, and the patient experience.

Jul 26

Addressing Social Needs through Community Outreach

Join us on July 26 to hear Robin Sulier-Charney, Liaison at ProMedica’s Cancer Institute, discuss social outcomes through community outreach.
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