Patient Experience

iROUND

Drive meaningful interactions with patients and improve their experience in real time. Press Ganey’s intuitive and data-driven digital rounding solution, iRound, modernizes and streamlines your approach to care.

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Rounding, Revolutionized

 

360° view

 

A 360° view at your fingertips

Transform the patient care experience and improve staff performance. One easy-to-use platform integrates patient, staff, quality, and safety rounding as well as service recovery.

Drive outcomes that matter

 

Drive outcomes that matter

Press Ganey’s dedicated team of advisers works with you to customize rounding surveys, capture the data you need, then take action to drive critical results.

Fix issues fast

 

Fix issues fast

Instant service recovery alerts paired with closed-loop ticketing and real-time reporting quickly identify and resolve any patient experience problems during care.

Visualize your data

 

Visualize your data

Easily navigate and review real-time rounding results in performance dashboards, then act on these findings to continually improve.

 

iRound dashboard

Work Hand In Hand With World-class Experts

A dedicated client success team is ready to help, no matter what comes up. From implementation to day-to-day account management to ongoing product training and education, you’ll have unparalleled support at every step.

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Workforce engagement

Drive Workforce Engagement And Improve The Employee Experience

View feedback on specialized initiatives at the individual level. Then, reward exemplary behaviors to positively—and permanently—transform your culture.

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See Press Ganey
in Action

The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

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Latest E-Books

Consumer Experience Trends in Healthcare 2021

A patient and child sit in a waiting room while the patient looks at her phone

Press Ganey surveyed 1,140 consumers to discover the behaviors and preferences driving their healthcare decisions. Here’s what we learned. 

How Joe DiMaggio Delivers Award-Winning PX with Press Ganey

Physician listens to a young patient's heart with a teddy bear in the background

Get an exclusive look at the engagement tools that help this top pediatric hospital enhance the patient experience, foster a culture of empowered leaders, and keep family-centered care at the heart of it all.

How Nebraska Medicine Builds Patient Trust Through Transparency, One Star Rating at a Time

Three doctors look at a computer screen

Before Nebraska Medicine could start its journey to full transparency, the team had to overcome a major hurdle: getting buy-in from 1,000+ physicians.
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Featured Events

Jan 26

Top Digital Consumer Strategies to Drive Patient Acquisition and Retention in 2022

Learn how to advance your digital transformation strategies to convert more care seekers into happy, loyal patients. 

Feb 07 — Feb 09

2022 National Client Conference
2022 National Client Conference

Registration is now open for the 2022 National Client Conference. This is a fully virtual event, taking place February 7-9 with a robust offering of high-impact sessions featuring live streaming and on-demand content. Learn more and save your spot!
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