Patient Experience

iRound

Drive meaningful interactions with patients and improve their experience in real time. Press Ganey’s intuitive and data-driven digital rounding solution, iRound, modernizes and streamlines your approach to care.

Get Started

Rounding, Revolutionized

 

360° view

 

A 360° view at your fingertips

Transform the patient care experience and improve staff performance. One easy-to-use platform integrates patient, staff, quality, and safety rounding as well as service recovery.

Drive outcomes that matter

 

Drive outcomes that matter

Press Ganey’s dedicated team of advisers works with you to customize rounding surveys, capture the data you need, then take action to drive critical results.

Fix issues fast

 

Fix issues fast

Instant service recovery alerts paired with closed-loop ticketing and real-time reporting quickly identify and resolve any patient experience problems during care.

Visualize your data

 

Visualize your data

Easily navigate and review real-time rounding results in performance dashboards, then act on these findings to continually improve.

 

iRound dashboard

Work Hand In Hand With World-class Experts

A dedicated client success team is ready to help, no matter what comes up. From implementation to day-to-day account management to ongoing product training and education, you’ll have unparalleled support at every step.

Get Started
Workforce engagement

Drive Workforce Engagement And Improve The Employee Experience

View feedback on specialized initiatives at the individual level. Then, reward exemplary behaviors to positively—and permanently—transform your culture.

Get Started

See Press Ganey in Action

The top healthcare organizations rely on Press Ganey to power system-wide transformation. Find out why—and join them.

If you're a patient, please select "Not Applicable"
















Latest E-Books

How to Bounce Back After COVID-19's Safety Declines

Nursing professional checking in on a patient

After the pandemic caused safety scores dip across the healthcare industry, Press Ganey data reveals insights into getting back on track. 

4 Fundamentals to Transform Safety Culture

Happy doctor and elder patient shake hands

Learn how Inspira Health Network reduced patient and workforce harm 90% from November 2016 to June 2020 through a renewed commitment to high reliability organizing.

How to Win Patients with Google

Patients sit in a waiting room looking at their phones.

Master Google My Business, maximize your SEO opportunity, and cement your place as a top healthcare organization via the most powerful search engine in the world.
View All E-Books

Featured Events

Oct 28

Addressing Employee Burnout - Lessons Learned from the US Military

Join Press Ganey's leading experts as they discuss how lessons learned from serving in the US Military can help your workforce understand and address employee burnout.

Nov 10

Communication & Resolution Following Patient Harm - A Principle + Practice Based Approach

Join Press Ganey experts for a candid discussion on communication and resolution following a patient harm event.

Feb 07 — Feb 09

2022 National Client Conference
image announcing the 2022 NCC event

Registration is now open for the 2022 National Client Conference, taking place February 7-9 as a hybrid event with in-person activities in Orlando, Fla., as well as a virtual component. Learn more and save your spot!
View All Events