Press Ganey, the leader in experience measurement, data analytics, and insights for health systems and health plans, is proud to announce that Chief Safety and Transformation Officer Tejal Gandhi, MD, has been named to Becker’s Hospital Review’s 2025 list of “100 Women in Health IT to Know.”
This annual list honors leaders driving innovation at the intersection of technology and care, spotlighting the ways data, analytics, and AI are reshaping healthcare delivery.
We were thrilled to see Becker’s highlight both Dr. Gandhi and Press Ganey’s work to build AI-enabled technology that’s transforming how hospitals pursue zero harm,” said Patrick T. Ryan, Chairman and CEO of Press Ganey. “Her work continues to show that safety innovation can be both cutting-edge and deeply human—delivering insights that empower caregivers and improve outcomes.
As part of this commitment, she is leading efforts to build a first-of-its-kind artificial intelligence-enabled integrated analytics dashboard to combine safety culture data, safety event reporting, workforce experience, and patient perceptions—giving healthcare leaders a unified view of risk and actionable paths to improvement.
It’s an honor to stand among so many accomplished leaders who are transforming healthcare through technology,” said Dr. Gandhi. “Our shared goal is simple but powerful: to create safer, more human experiences for patients and caregivers alike—and the role technology can play in making that vision real.
Dr. Gandhi has focused her entire career on advancing patient and workforce safety at the hospital, health system and national level, with a particular focus on how technology can improve safety. A longtime advocate for data-driven transformation, Dr. Gandhi is shaping how health systems understand and act on safety, quality, and experience data. At Press Ganey, she continues to lead initiatives that make healthcare safer, more connected, and more compassionate. Her impact is felt nationally and globally. She has authored more than 100 peer-reviewed publications, with a focus on technology and decision support. Dr. Gandhi’s early research helped bring barcode medication administration into mainstream hospital practice, significantly reducing medication errors nationwide. In addition, she has played a key role in shaping national policy, including being a technical expert for the CMS’s 2024 Patient Safety Structural Measure and past co-Chair of the National Steering Committee for Patient Safety.
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Press Ganey Forsta is a leading global provider of experience technology, data analytics, and insights that help companies better understand and serve their customers, employees, and stakeholders. Press Ganey Forsta powers the Human Experience (HX) Platform – a comprehensive experience and research technology platform that brings together CX (Customer Experience), Employee Experience (EX), Patient Experience (PX) and Market Research. It serves more than 43,000 clients globally across healthcare, financial services, hospitality, market research, professional services, retail, and technology. Press Ganey Forsta is recognized by Gartner® as a Leader in the Magic Quadrant™ for Voice of the Customer (VoC) Platforms.
About Press Ganey
Press Ganey partners with healthcare providers and health plans to improve the experiences of their patients, consumers, and workforce by marrying data with unparalleled technology, analytics, and expertise. Our HX platform unites and enlivens disparate data, enabling clients to gather, analyze, visualize, and act on key insights to retain talent, improve access to care, and ensure the care journey is accessible, safe, equitable, and patient-centered. We are the trusted partner to 41,000+ healthcare provider organizations globally and 85% of health plans in the United States. Press Ganey is a Press Ganey Forsta company.
About Forsta
Forsta powers the HX (Human Experience) Platform—a comprehensive experience and research technology platform that breaks down the silos between Customer Experience (CX), Employee Experience (EX), and Market Research—so that companies can get a deeper, more complete understanding of the experiences of their audiences. Forsta’s technology, combined with its team of expert consultants, helps thousands of organizations across a variety of industries, including financial services, hospitality, market research, professional services, retail, and technology. Forsta is recognized by Gartner® as a Leader in the 2025 Magic Quadrant™ for Voice of the Customer (VoC) Platforms, marking three consecutive times. Forsta is a Press Ganey Forsta company.
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